Silver Sneakers

24 Hour Fitness USA•Mission Hills, CA

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience by delivering pre-choreographed or freestyle group exercise programs to members and guests. The coach leads classes in person or using virtual technology for participants with a wide range of fitness levels, ensuring sessions are welcoming, encouraging, challenging, high-quality, and safe. The role also supports member engagement, customer service, class administration, and the club’s clean, friendly, and well-maintained environment.

Requirements

  • Current approved primary group exercise certification for the format taught.
  • High school diploma or GED equivalent.
  • Knowledge of safe exercise techniques and principles.
  • Strong communication skills and the ability to connect with a wide variety of people.
  • Enthusiastic and energetic approach to creating a sense of community in group sessions or classes.
  • Passion for fitness and helping others achieve health and wellness goals.
  • Ability to work weekends and holidays as needed to support the business.

Nice To Haves

  • Previous group exercise instruction experience is preferred.

Responsibilities

  • Coach pre-choreographed or freestyle group sessions and classes for members at varying fitness levels, in person or through virtual technology.
  • Present sessions in a welcoming, encouraging, and challenging manner.
  • Educate members on safe exercise techniques and guidelines to ensure classes are safe for all fitness levels.
  • Use strong teaching skills and the ability to connect with and motivate participants to increase attendance.
  • Maintain an average of coaching at least two classes per week.
  • Provide positive customer service to members and guests before and after classes.
  • Address member concerns or direct them to appropriate club management.
  • Report broken equipment and maintenance needs to club management.
  • Recruit new members to join classes.
  • Start and finish classes on time as scheduled.
  • Organize equipment and assist in maintaining a clean and organized club.
  • Find appropriate substitutes for class coverage in accordance with company policy and guidelines.
  • Maintain a strong social media presence to attract participants to classes and special events.
  • Attend staff meetings on occasion as required.
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