Group X Coach

24 Hour Fitness•Costa Mesa, CA

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience for members and guests by delivering pre-choreographed or freestyle group exercise programs. Classes may be delivered in person or through virtual technology and should welcome, encourage, and challenge participants at varying fitness levels. The coach is expected to maintain an average of at least two coached classes per week. The role also provides positive customer service before and after classes, addresses or directs member concerns, reports equipment and maintenance needs, recruits participants, and helps keep the club clean and organized. Administrative duties include arranging class coverage according to company policy, maintaining a social media presence to attract participants, and attending staff meetings as required. The position reports to the General Manager and interacts with club staff, members, and guests. Duties involve physical activity such as lifting weights, squatting, bending, reaching, hopping, jumping, kicking, and prolonged standing and walking. The work environment includes regular exposure to moving mechanical parts and occasional loud noise. Weekend and holiday work may be needed to support the business.

Requirements

  • Current approved group exercise primary certification for the taught format.
  • High school diploma or GED equivalent.
  • Knowledge of safe exercise techniques and principles.
  • Strong communication skills and the ability to connect with a wide variety of people.
  • Enthusiastic and energetic approach to creating a community feel in group sessions or classes.
  • Passion for fitness and helping others achieve health and wellness goals.

Nice To Haves

  • Previous group exercise instruction experience.

Responsibilities

  • Coach pre-choreographed or freestyle group sessions and classes for members at varying fitness levels, in person or through virtual technology.
  • Present classes in a welcoming, encouraging, and challenging manner.
  • Teach safe exercise techniques and guidelines to deliver high-quality classes for all fitness levels.
  • Use teaching skills and interpersonal connection to increase class attendance and motivate participants.
  • Maintain an average of coaching at least two classes per week.
  • Provide exceptional customer service through positive interactions with members and guests before and after classes.
  • Handle member concerns or direct them to appropriate club management.
  • Report broken equipment and maintenance needs to club management.
  • Recruit new members to join classes.
  • Start and finish classes on time as scheduled.
  • Organize equipment and assist with maintaining a clean and organized club.
  • Find appropriate substitutes for class coverage in accordance with company policy and guidelines.
  • Maintain a social media presence to attract participants to classes and special events.
  • Attend staff meetings on occasion as required.
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