Group X Coach

24 Hour Fitness USA•Santa Monica, CA

11d

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience by delivering pre-choreographed or freestyle programs to members and guests. The coach leads classes in person or through virtual technology for participants with varying fitness levels, helps ensure activities are safe and high quality, and builds attendance through effective teaching and connection with participants. The role also includes providing customer service before and after classes, addressing or directing member concerns, reporting equipment and maintenance needs, recruiting class participants, organizing equipment, and helping maintain a clean, friendly, and well-maintained club. Administrative duties include arranging class substitutes according to company policy, maintaining a social media presence to attract participants, and attending staff meetings as required. The position reports to the General Manager and interacts with club staff, members, and guests.

Requirements

Current approved group exercise primary certification for the format taught.
High school diploma or GED equivalent.
Knowledge of safe exercise techniques and principles.
Strong communication skills and the ability to connect with a wide variety of people.
Enthusiastic and energetic approach to creating a community feel in group sessions or classes.
Passion for fitness and helping others achieve health and wellness goals.
Ability to work weekends and holidays as needed to support the business.

Nice To Haves

Previous group exercise instruction experience.

Responsibilities

Coach pre-choreographed or freestyle group sessions and classes for members with varying fitness levels, in person or through virtual technology.
Make classes welcoming, encouraging, and appropriately challenging.
Deliver high-quality, safe classes and educate members on safe techniques and guidelines.
Build attendance through strong teaching skills and the ability to connect with and motivate participants; maintain an average of at least two coached classes per week.
Provide positive customer service to members and guests before and after classes.
Handle member concerns or direct them to appropriate club management.
Report broken equipment and maintenance needs to club management.
Recruit new members to join classes.
Start and finish classes on time as scheduled.
Organize equipment and assist with maintaining a clean and organized club.
Find appropriate substitutes for class coverage in accordance with company policy and guidelines.
Maintain a social media presence to attract participants to classes and special events.
Attend staff meetings on occasion as required.