Group Staff Assistant II - Ground Software & Systems Engineering

JPL/NASA•Pasadena, CA

1d•$64,376 - $81,640•Onsite

About The Position

The Ground Software & System Engineering Section (343) seeks a Group Staff Assistant to support the administrative duties of an organization that provides end to end expertise in the architecture, design, implementation, and operation of Ground Data Systems (GDS) and Deep Space Network (DSN) Data Services. The section delivers the critical software and computer engineering capabilities that enable spacecraft commanding, telemetry processing, and the reliability of the communication links connecting Earth to assets in Deep and Near Space. We are seeking a highly professional, self-motivated individual to serve as a Group Staff Assistant II. This role requires a strong commitment to service excellence, organizational precision, and operational flexibility within a fast-paced, high-volume, and dynamic organization. As a member of 7343 Ground Software & Systems Engineering Business Administration Team, you will report to the Section Business Manager.

Requirements

Typically requires a High School diploma with a minimum of 6 years of related experience; Associate degree with a minimum of 1 year of related experience; related required training
Experience in the secretarial/administrative profession with strong organizational and interpersonal skills
Ability to work effectively under pressure on multiple complex tasks and meet deadlines with high-quality results
Strong planning, scheduling, and coordination skills
Proactive self-starter with initiative to streamline processes and improve workflows
Excellent written and verbal communication skills
Good judgment in evaluating situations and determining appropriate resolutions
Ability to interact professionally with all levels of personnel and provide outstanding customer service
High level of discretion when handling sensitive or confidential information
Proficiency with Microsoft Word, Excel, PowerPoint, Teams, SharePoint, and Outlook
Excellent teamwork and collaboration skills

Nice To Haves

Experience supporting technical groups or section office environments
Experience with procurement tools such as Purchase Requisition, PCard, and iProcurement
Familiarity with JPL systems including Alfresco, JPLID, UCS, Travel, UFO, and Timekeeping
Knowledge of JPL travel policies and experience with Concur or other travel tools
Understanding of JPL’s Engineering & Science Directorate policies, procedures, and practices
Experience onboarding volunteers, affiliates, and foreign nationals
Interest in learning and applying new IT tools to improve office processes

Responsibilities

Preparing and processing complex foreign and domestic travel, including generating travel reports and assisting with compliance requirements
Processing affiliate and visitor badge requests for domestic and foreign guests, and escorting visitors as needed
Handling procurement activities including Pcard purchasing and iProcurement orders
Scheduling and coordinating meetings in Outlook, managing conference room calendars, and arranging Microsoft Teams meetings
Preparing and editing presentations, graphics, documentation, and website inputs
Coordinating office moves, new hire preparations, and onboarding/ offboarding support for employees, affiliates, and foreign nationals
Assisting with recruiting efforts for Early Career, Experienced, and Contractor hires, including interview scheduling and escorting
Supporting ergonomic evaluations, Work Authorization (WAM) updates, labor and nonlabor cost transfer processing, and other ad hoc assignments
Maintaining and updating Section resources, including Wiki pages, SharePoint, and Alfresco
Assisting in the planning and coordination of Section seminars, workshops, and events
Helping ensure compliance with relevant policies, procedures, and safety requirements.