Group Services Host- S+R

Entertainment Services LLC • Garland, TX

6d • Onsite

About The Position

The Group Services Host is responsible for ensuring a positive experience for group clients by managing event setups, maintaining buffet and drink stations, and assisting with food and beverage delivery. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a team environment. The host will also be responsible for maintaining cleanliness and organization in event areas and adhering to company standards for appearance and conduct.

Requirements

• Standing for long periods of time with frequent bending and turning
• Must be able to lift 40 lbs
• Must be comfortable climbing on a ladder
• Must be able to communicate with guests and accept and deliver drink orders
• Must be at least 16 years old (18 yrs old to serve alcohol with valid TABC)
• Must possess a valid Food Handler’s Certificate or other similar license per local code
• Obtain training certification per company policy
• Goes beyond the normal expectations without compromising the company mission, vision and values.
• Demonstrates the ability to be courteous and accountable in all situations.
• Responding to guests’ special requests in a courteous and accountable fashion.
• Monitors the consistency of the product provided to all guests.
• Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
• Cooperates with all team members when assigned additional tasks and listens to others with compassion.
• Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
• Maintains uniform standards.
• Applicant's right to work in the United States through the E-verify system will be validated.
• Background check upon hire.

Responsibilities

• Responsible for room setups for events per layout on banquet order
• Resetting all banquet rooms and areas to the default setting
• Maintain appropriate food levels on group buffets, platters, drink stations, etc.
• Assisting with delivering the best possible experience for group clients and notifying Management immediately if assistance is needed
• Greeting and communicating with guests and answering basic group related questions
• Maintain cleanliness and organization in the event area throughout the event
• Assist servers by delivering food and non-alcoholic beverages to guests
• Assist as needed in other areas as requested by a lead or manager
• Maintain uniform standards and a professional appearance

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed