Group Selling Manager
About The Position
Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. Under the direction of the General Manager, the Group Manager is responsible for driving sales through developing and managing effective selling teams to create a culture. The Group Manager must maintain high visibility to model clienteling behaviors and ensure an enhanced customer experience. The Group Managers takes an active role in the ongoing education and training of the selling teams and specifically, Brand Ambassadors. You understand that in order to ensure the success of the team, performance issues must be effectively managed and a solid pipeline of talent should be in place. The Group Manager is a stepping stone from Senior Selling Manager to Assistant General Manager of Merchandise.
Requirements
- 3+ years of management experience with retailer.
- Full mobility required.
- Develop, manage and motivate a sales team while driving company programs.
- Proficiency in using available technology (Microsoft Office Suite is required).
- 4 year degree.
- You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization.
- A natural problem-solver, who is also intuitively analytical and creative.
- Comfortable working in a remote environment
Responsibilities
- Guide the Saks clienteling culture and the use of technology to increase overall business and engagement.
- Coach Selling Managers to lead selling and model clienteling behaviors.
- Champion the use of technology to increase sales and enhance service.
- Maintain a floor presence.
- Provide ongoing education to the selling team to increase product knowledge.
- Communicate with DMMs, Buyers and Regional Store Merchandising.
- Directly oversee the majority of Selling Managers in specific departments.
- Responsible for developing top talent Selling Managers for promotion.
- Lead ongoing training for Brand Ambassadors to enhance.
- Know competitors' top talent selling Associates.
- Partner with Talent Acquisition and Talent Development to ensure top talent is placed in focus businesses.
- Manage substandard performance to improve the team while partnering with the Employee Relations Service Center.
- Create clienteling behaviors through marketing outreach.
- Foster a store climate that coaches Selling Managers to achieve Marketing event goals.
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- basic life insurance
- supplemental life insurance
- disability insurance
- a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
