Group Sales Manager (Full Time) - The Ben, Autograph Collection

Marriott•West Palm Beach, FL

20h•$80,000 - $85,000•Onsite

About The Position

For a Group Sales Manager, The Ben presents a unique opportunity to represent a distinctive luxury brand in a highly desirable market. You will build meaningful client relationships, drive impactful business, and position a one of a kind property as the premier choice for meetings, events, and gatherings. Here, sales is not just about transactions. It is about storytelling, experience creation, and strategic growth. You are empowered to think creatively, act entrepreneurially, and contribute directly to the hotel’s success. At The Ben, you do not simply work in luxury—you help define it.

Requirements

Maintain reliable transportation and a valid driver’s license for outside sales calls and client visits.
Achieve 90% of productivity goals and 100% of activity goals as established by management.
Manage travel and sales expenses responsibly in alignment with departmental budgets.

Nice To Haves

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities

Conduct proactive, high-impact sales calls and prospecting activities to generate new revenue.
Maintain a strategic direct sales program aligned with departmental goals and the hotel’s marketing initiatives.
Dedicate a minimum of 90% of work time to revenue-generating sales efforts.
Represent the hotel at networking events, industry functions, and business development opportunities.
Maintain reliable transportation and a valid driver’s license for outside sales calls and client visits.
Identify, target, and secure new accounts through research, prospecting, networking, and market intelligence.
Capture competitor business by analyzing market trends and conducting reader board surveys.
Develop and execute a targeted account development strategy to drive incremental revenue.
Generate referrals from existing clients and follow up on all leads within 48 hours.
Leverage creative outreach strategies, including telemarketing and digital engagement, to expand the client base.
Maximize revenue within existing accounts by identifying growth opportunities and upselling services.
Build and maintain strong, long-term client relationships through consistent communication and personalized service.
Maintain detailed client profiles and account records to support exceptional service delivery.
Achieve 90% of productivity goals and 100% of activity goals as established by management.
Negotiate room rates, catering packages, and event agreements using yield management strategies to optimize revenue.
Prepare and present customized proposals, contracts, and presentations tailored to client needs.
Maintain accurate and organized records within CRM systems and sales reporting tools.
Monitor sales performance, pipeline activity, and forecasting to support revenue strategy discussions.
Deliver exceptional service throughout the sales cycle to ensure a seamless and memorable client experience.
Maintain organized account files and documentation for all clients and events.
Respond promptly to client inquiries, needs, and event-related requests.
Collaborate closely with internal departments to ensure flawless event execution.
Conduct ongoing market research to identify trends, opportunities, and competitive insights.
Maintain in-depth knowledge of the hotel’s offerings, event capabilities, and unique selling points.
Stay informed on competitor activity and industry developments to effectively position the property.
Represent the hotel with integrity, professionalism, and a service-driven mindset at all times.
Maintain a polished and professional appearance when engaging with clients and partners.
Foster strong collaboration and communication across all hotel departments.
Manage travel and sales expenses responsibly in alignment with departmental budgets.