Hotel Group Sales Manager | The Whitehall Houston

Schulte Hospitality Group•Houston, TX

9d•Onsite

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Group Sales Manager to join our team at The Whitehall Houston. SHG is an organization whose success is rooted in its service culture, with a mission to exude hospitality, be respectful and authentic, prioritize the needs of internal and external stakeholders, and continuously strive to make a positive impact. We are passionate hoteliers eager to add like-minded people to our rapidly growing team. Joining SHG means becoming part of a team committed to an inclusive, employee-focused workplace invested in your development, aiming to make you feel engaged, empowered, and excited to grow with us. We believe our greatest asset is our people and provide a rewarding, fun, and flexible work environment with exciting perks and an atmosphere designed for career growth.

Requirements

Minimum of High School education, post-high school education preferred.
Minimum of two (2) years in hotel service role or sales experience preferred.
Outgoing personality.
Always maintains a professional image through appearance and dress.
Ability to work collaboratively with hotel service team in providing exceptional customer service.
Clear, concise written and verbal communication skills.
Demonstrate ability to achieve sales goals.
Proactive sales approach; assertive and fast paced, driven to succeed.
Excellent time management skills.
Understands need time strategy as developed by Revenue Management.
Must have flexible work hours that may include evenings, weekends, and holidays.

Responsibilities

Build and cultivate strong client relationships, secure and negotiate group business across social, association, and corporate markets, and drive revenue for The Whitehall Houston and its independent brand.
Learn the hotel brand and strategy.
Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience.
Identify and solicit new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in-person interactions.
Provide advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events.
Establish a client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel.
Negotiate food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals.
Achieve all predetermined sales goals for revenue and sales activity.
Negotiate contracts according to company standards.
Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented.
Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures.
Provide prompt and accurate responses to all client requests for proposals and information.
Consistently meet or exceed sales goals including predetermined revenue and sales activity.
Monitor local competitors and compare their operation with his/her operation.
Complete daily/weekly/monthly reports as directed by the DOS/GM.
Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process.
Perform various other duties as assigned to meet business objectives.

Benefits

Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!