Group Sales Manager - Encore Resort

NDM Hospitality ServicesFour Corners, FL
Onsite

About The Position

The Group Sales Manager is responsible for generating group business to meet and exceed sales goals. This role involves soliciting, negotiating, and booking new and repeat business within various markets such as incentive, meetings, and conventions through outside sales calls, telemarketing, mailings, and networking. Key requirements include a thorough understanding of hospitality sales practices, knowledge of NDM Hospitality products and services, effective communication skills, and the ability to negotiate, influence, and sell.

Requirements

  • College Degree or equivalent experience.
  • 3-7 years' experience in hospitality management resort sales.
  • Proven ability to close groups consistently and consistently meet group sales goals.
  • Must be a self-starting team player that contributes positive energy.
  • Strong interpersonal skills and the ability to work in a team-oriented environment.
  • Excellent ability to conduct group presentations, written and oral.
  • Detail minded and strong organization skills.
  • Ability to manage multiple priorities and reprioritize when necessary.
  • Strong business planning, account planning and budget management skills.
  • Demonstrated ability to be creative to develop strategies that will drive revenue.
  • Computer proficiency in Excel, Word and PowerPoint.
  • Experience selling: Resorts, villas / multi-unit product.
  • SMERF marketing background.
  • Must have the ability to work cohesively with Sales team and communicate new processes and keep everyone informed and updated.

Nice To Haves

  • Delphi/Salesforce knowledge.
  • Experience with Military voucher programs, family reunions, religious and sports group sales.
  • Bilingual A plus!

Responsibilities

  • Provide timely responses to Requests for Proposals (RFPs) and acknowledge receipt of client correspondence expeditiously (within 4 hours from receipt).
  • Maintain up-to-date contact and account information in the sales system and in the group module of PMS.
  • Pro-actively solicit accounts within assigned market.
  • Able to travel & attend parties, trade shows, sales meetings and business meetings.
  • Develop and execute Sales Action plans.
  • Assist Director of Sales with projects and or assigned accounts to maximize revenues.
  • Prepare proposals and contracts.
  • Solicit, negotiate and book new & repeated groups, by using social media, outside calls and telemarketing.
  • Define company brand through events.
  • Ensure staff is adequately prepared and informed for events.
  • Pay vendors for their participation in the event.
  • Provide receipts if needed.
  • Initiate and follow up on leads.
  • Maintain and participate in an active sales solicitation program.
  • Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
  • Assist in the preparation of required reports in a timely manner.
  • Meet and greet onsite contacts and groups.
  • Develop networking opportunities through active participation in community and professional associations, activities and events.
  • Handle inquiries.
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