Group Sales Administrator - Hybrid Columbia, South Carolina

BlueCross BlueShield of South Carolina•Columbia, SC

12h•Hybrid

About The Position

Serves as liaison to customers, agents, agencies, group leaders, marketing, underwriting, and operations to ensure appropriate documentation is received for accurate and timely processing. Verifies all group submissions are in compliance with BCBS underwriting rules and regulations. This position is onsite throughout a 60-day training period. Following the training period this position is hybrid, 3 days onsite and 2 remote. You will work an 8-hour shift scheduled during our normal business hours of 8:00 AM-5:00 PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings.

Requirements

Associate's Degree
2 years job related work experience
2 years small group marketing, membership, underwriting, and/or customer service.
Working knowledge of word processing and spreadsheet software.
Good judgment skills.
Effective customer service and organizational skills.
Demonstrated verbal and written communication skills.
Demonstrated proficiency in spelling, punctuation, and grammar skills.
Analytical or critical thinking skills.
Ability to handle confidential or sensitive information with discretion.

Nice To Haves

Bachelor's degree- Marketing, Business Administration, communications, or related field.
Working knowledge of database software.
Effective presentation skills.
Ability to persuade, negotiate, or influence others.
Working knowledge of Microsoft Access or other database software.

Responsibilities

Reviews all forms/documents for completeness.
Contacts agents/groups for needed information.
Verifies coverage benefits.
Keys group and member information into enrollment system.
Performs initial underwriting review using medical rater program.
Requests necessary medical records.
Submits packages to underwriting.
Runs alternate proposals through Accel-a-rate proposal system.
Reviews rating for workers' compensation and out of state employees.
Retrieves claims history information.
Acquires necessary approval from Companion Life.
Handles inquiries from agents, group leaders, and customers.
Works closely with agents, agencies, and sales representatives to determine if additional training is necessary based on quality of groups submitted.