Group Rooms Coordinator

Crescent CareersColumbus, OH
Onsite

About The Position

The Renaissance Columbus Downtown is looking for its next great team member to join us on our Sales Coordinator team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Free Associate Meals Free Associate Parking Free Associate Bus Pass Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide Here is what you will be doing each day: Position Summary: The Group Rooms Coordinator is responsible for the strategic oversight of room inventory and coordination of group room blocks to drive occupancy and revenue at the hotel. This position plays a pivotal role in supporting both the Revenue and Sales teams by managing group bookings, monitoring system data, and ensuring accurate inventory allocation using Marriott tools. Key Responsibilities: Inventory & Revenue Support: Monitor and manage daily room inventory in systems, ensuring availability aligns with demand and revenue strategy. Assist with loading rates, packages, and promotions in line with Marriott brand standards and Collaborate with the Director of Revenue Management to implement rate strategies, monitor restrictions, and manage blackout dates and special events. Conduct audits to ensure system data integrity across PMS and CRS Group Rooms Coordination: Manage group blocks, including block creation, rooming lists, pickup tracking, and cut-off date Act as liaison between Sales, Front Desk, and Revenue teams to ensure flawless execution of group Communicate group details and updates to operations departments to ensure accurate and timely Support pre- and post-event communications to ensure client satisfaction and proper Does this sound like you? Our Differences Are What Make Us Great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Requirements

  • Strategic oversight of room inventory and coordination of group room blocks.
  • Drive occupancy and revenue at the hotel.
  • Support Revenue and Sales teams by managing group bookings.
  • Monitor system data.
  • Ensure accurate inventory allocation using Marriott tools.
  • Ensure availability aligns with demand and revenue strategy.
  • Load rates, packages, and promotions in line with Marriott brand standards.
  • Implement rate strategies, monitor restrictions, and manage blackout dates and special events.
  • Conduct audits to ensure system data integrity across PMS and CRS.
  • Manage group blocks, including block creation, rooming lists, pickup tracking, and cut-off date.
  • Act as liaison between Sales, Front Desk, and Revenue teams.
  • Communicate group details and updates to operations departments.
  • Support pre- and post-event communications.

Responsibilities

  • Monitor and manage daily room inventory in systems, ensuring availability aligns with demand and revenue strategy.
  • Assist with loading rates, packages, and promotions in line with Marriott brand standards.
  • Collaborate with the Director of Revenue Management to implement rate strategies, monitor restrictions, and manage blackout dates and special events.
  • Conduct audits to ensure system data integrity across PMS and CRS.
  • Manage group blocks, including block creation, rooming lists, pickup tracking, and cut-off date.
  • Act as liaison between Sales, Front Desk, and Revenue teams to ensure flawless execution of group.
  • Communicate group details and updates to operations departments to ensure accurate and timely.
  • Support pre- and post-event communications to ensure client satisfaction and proper.

Benefits

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Free Associate Meals
  • Free Associate Parking
  • Free Associate Bus Pass
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Discounts at Marriott brand properties worldwide
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