GROUP ROOM COORDINATOR

DIMENSION MASTER•New Orleans, LA

3d•$22 - $22•Onsite

About The Position

You enjoy organization, communication, and making sure every detail is handled. You understand that smooth coordination behind the scenes leads to exceptional guest experiences. If you are detail oriented, proactive, and thrive in a fast paced hospitality environment, keep reading. The Role As a Group Room Coordinator, you will manage group reservations and rooming lists, ensuring all group bookings are accurate and properly communicated across departments. You help deliver a seamless experience for group guests, from arrival to departure.

Requirements

Previous hotel reservations, front desk, or group coordination experience preferred
Strong organizational and multitasking skills
Attention to detail and accuracy in data entry and coordination
Excellent communication and customer service skills
Ability to work well with multiple departments
Proficient in hotel systems (PMS experience a plus)
Team oriented with a positive attitude
Ability to work efficiently in a fast paced environment
Flexible to work any shifts including holidays and weekends

Responsibilities

Manage group bookings, rooming lists, and reservation details in the hotel system
Coordinate with sales, front office, and housekeeping to ensure group requirements are met
Input, update, and maintain accurate group reservation information
Monitor room blocks, pickup, and cut-off dates
Communicate changes, special requests, and VIP details to appropriate departments
Assist with pre-arrival planning and group arrivals
Respond to inquiries from group clients and internal teams
Ensure billing instructions and group arrangements are accurate
Follow all hotel standards, policies, and procedures