Group Revenue Manager (GRM) - Full Time
About The Position
The Group Revenue Manager (GRM) is responsible for maximizing group revenue and profitability through strategic evaluation, pricing, and management of all contracted block business and long-term displacement opportunities. This role partners closely with Sales, Catering, and Event Management to drive optimal business decisions across all group segments. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values. Remote work may be considered for highly qualified candidates, depending on experience.
Requirements
- Bachelor’s degree in Hospitality, Business, Finance, or related field preferred.
- 3–5+ years of experience in revenue management, group sales, or hotel analytics, preferably in a full-service or luxury property.
- Strong analytical and financial modeling skills
- Advanced knowledge of revenue management systems and Excel
- Strategic thinking and decision-making abilities
- Strong negotiation and communication skills
- Ability to collaborate cross-functionally
- Detail-oriented with strong organizational skills
- Experience evaluating group business and displacement analysis
- Knowledge of Marriott reservation systems and revenue strategies
Nice To Haves
- Experience in large hotel or resort environment
- Familiarity with demand forecasting and pace analysis tools
Responsibilities
- Drive maximum profitability across all group segments, including meetings & events, corporate, SMERF, association, tour series, convention, sports, crew, and social/wedding business
- Evaluate RFPs and develop strategic pricing recommendations
- Perform displacement analysis and assess total account value
- Provide data-driven accept/decline recommendations aligned with overall revenue strategy
- Partner with Catering & Events to optimize ballroom and meeting space utilization
- Ensure profitability through effective use of catering minimums and space-to-room ratio management
- Monitor block performance, including utilization, attrition, and cutoff adherence
- Analyze wash and slippage trends and execute re-sell strategies to recover unused inventory
- Conduct 12–24-month pace and demand analysis to identify need periods
- Evaluate compression patterns and develop forward-looking group mix strategies
- Protect inventory through strategic rate, availability, and inventory controls
- Optimize shoulder dates and peak night production
- Evaluate concessions and recommend blackout dates to support profitability
- Own strategy, production, and performance for the following segments: Corporate groups, Association, Convention, SMERF, Tour & travel, Sports, Social and wedding groups
- Partner cross-functionally with Sales, Catering & Events, Event Management, DOSM, and the Director of Revenue to ensure alignment and execution of strategies
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
