Group Retention Executive

Humana

3d • $48,800 - $115,900 • Remote

About The Position

The Group Retention Executive grows membership within existing accounts and for directly managing business relationships with client accounts. The Group Retention Executive work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. Humana is looking for a dedicated, detail-oriented, and responsible Group Retention Executive who is looking for an opportunity for growth in a progressive organization. The Group Retention Executive retains and grows membership within existing 2 – 99 Specialty accounts and for partnering with brokers and agents to manage business relationships with client accounts. The Specialty Retention Executive work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Requirements

• 2+ years' experience selling or retaining within the employer group insurance environment.
• Understanding of employer procurement process
• Client management experience
• Business and Financial Acumen
• Develop positive, collaborative client relationships.
• Active life and health license

Nice To Haves

• Strong communicator- written, verbal and presentation skills
• Bi-lingual (English/Spanish)

Responsibilities

• Oversee customer account management for existing 2 – 99 ancillary accounts, including negotiating contracts and agreements.
• Build relationships with brokers and agents.
• Achieve retention sales goals and add on sales goals for defined book of business.
• Develop and oversee customer retention campaigns.
• Liaison between assigned clients and Humana internal areas for escalated issues.
• May represent Humana at community events, associations and industry organizations.
• Understand department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
• Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follow established guidelines/procedures.

Benefits

• medical
• dental
• vision
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed