Group Product Manager, Agent Product

Decagon•New York City, NY

14d•$240,000 - $285,000•Onsite

About The Position

As a Group Product Manager of Agent Product, you will define how this function scales — setting standards, developing frameworks, and enabling your team to deliver real-world impact across some of the world’s most influential businesses. You will be responsible for aligning strategy, operations, and delivery across our most important accounts. Rather than owning individual builds, you’ll develop the playbooks, processes, and cross-functional rhythms that empower your team to succeed. You’ll work closely with leadership across Product, Engineering, GTM, and Design to ensure customer needs shape the evolution of Decagon’s platform. We’re looking for a Group Product Manager, Agent Product — a player-coach who can lead a team of APMs while remaining close to the work. You’ll lead a group of 5+ high-caliber APMs, set standards for execution, and scale new playbooks across enterprise customers. This role sits at the center of Decagon’s product and customer strategy — ideal for someone with a background in Strategy & Operations, Group Product Management, or Consulting Leadership, who has both managed teams and delivered hands-on in complex environments. You’ll guide APMs as they build agents for strategic logos, influence product direction through customer insight, and help shape how the function scales.

Requirements

8+ years of experience across Product, Strategy & Operations, Consulting, or similar hybrid fields
2+ years managing and developing high-performing teams (5+ reports ideal)
Experience as a Group Product Manager, Strategy Lead, or Professional Services/Consulting leader delivering complex client or platform initiatives
Strong technical intuition — comfortable understanding AI agent design, product architecture, or API workflows (coding background a plus, not required)
Proven ability to operate in ambiguous, high-velocity environments with ownership

Nice To Haves

Experience building or scaling early product teams at a high-growth startup
Background in engineering, computer science, or applied AI
Experience with AI, LLMs, automation, or agent ecosystems
Track record of building playbooks or org structures from scratch (0→1 leadership)

Responsibilities

Lead, coach, and scale a team of 5+ Agent PMs, focused on delivering enterprise-grade AI agents
Drive execution across complex strategic accounts, supporting APMs in navigating executive stakeholders, enterprise roadmaps, and AI adoption strategies
Establish operational and quality standards — ensuring consistent delivery, documentation, iteration, and internal best practices
Partner with Product, Engineering, and GTM leadership to bring customer insights into platform strategy and influence the product roadmap
Act as a strategic voice on accounts, occasionally stepping in to unblock mission-critical builds, shape roadmaps, or guide executive conversations