Group Product Manager
About The Position
At Intrepid Direct Insurance, we are redefining the business insurance experience with a direct-to-insured model. We’re seeking a Group Product Manager (GPM) to lead a small, high-impact team of Product Owners and Business Analysts focused on driving innovation, operational excellence, and customer-centric growth. This is a hands-on leadership role, ideal for someone who enjoys shaping product strategy while staying close to execution. You’ll oversee product areas including Customer Experience & Growth, Innovation & Emerging Technology, and Insurance Operations & Productivity, ensuring alignment with business goals and delivering measurable impact. You’ll thrive in this role if you… Are a product leader who still loves being close to the work. Are energized by the challenge of building scalable solutions that support long-term. Have natural curiosity and are constantly exploring new ways to solve problems with. Are passionate about using technology to innovate and solve real business problems. Enjoy mentoring and developing product talent. Understand the nuances of insurance operations. Are obsessed with delivering value to customers and measuring what matters. Want to help shape the future of a modern, direct-to-insured insurance company.
Requirements
- 10+ years of product management experience, including 3+ years in a leadership role.
- Proven success leading cross-functional product teams in a fast-paced, agile environment.
- Strong understanding of insurance operations, customer experience, and/or technology driven innovation.
- Experience working in B2C distribution models.
- Excellent communication, stakeholder management, and critical thinking skills.
- Comfortable balancing strategic planning with hands-on execution.
- Familiarity with tools like Jira, Confluence, Figma, and analytics platforms (e.g., Looker, Power BI).
- Data-driven mindset with ability to interpret and act on customer and performance insights
Nice To Haves
- Startup experience is a plus.
- Experience with AI/ML, workflow automation, or CRM systems is a bonus.
Responsibilities
- Lead and mentor a team of Product Owners and Business Analysts across three key product domains: Innovation: exploration and development of new solutions that leverage data, analytics, and AI to improve business and customer outcomes.
- Operations & Productivity: streamlining internal workflows and enhancing insurance processes across all aspects of the policy lifecycle.
- Customer Experience & Growth: optimizing tools, workflows, and experiences that empower our team to deliver exceptional service and drive customer growth.
- Define and drive product strategy and roadmaps in collaboration with business and engineering.
- Partner with stakeholders across underwriting, claims, sales, marketing, operations, and engineering to align product initiatives with company goals.
- Partner with engineering to deliver intuitive, scalable solutions that improve quoting, onboarding, servicing, and reporting.
- Support the team in product discovery, writing clear requirements, prioritizing backlogs, and delivering high-quality solutions.
- Foster a culture of experimentation, continuous improvement, and customer obsession.
- Track and report on product performance, team progress, feature adoption and key business outcomes.
- Champion cross-functional collaboration, communication, innovation across the organization.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
