Group Manager

JLL•Menlo Park, CO

2d•Onsite

About The Position

As a Group Manager at JLL, you will lead and oversee comprehensive real estate operations across a portfolio of office assets. This executive role requires you to manage complex client relationships, deliver exceptional service outcomes, and guide cross-functional teams toward ambitious performance targets. You'll be responsible for developing and executing business strategies that align with JLL's vision of shaping a brighter way for our clients, ourselves, and our fellow employees. The position demands strong leadership capabilities as you'll mentor senior managers, cultivate key client partnerships, and ensure operational excellence across all service delivery areas. You'll work closely with Regional leadership to optimize resource allocation, and maintain JLL's reputation for innovation and client-centric solutions.

Requirements

Bachelor's degree in Business Administration, Real Estate, Finance, or related field
15+ years of progressive leadership experience in commercial real estate or related professional services
Proven track record of managing large-scale operations with P&L responsibility
Strong business development skills with demonstrated ability to secure and grow major client relationships
Experience leading and developing senior management teams of 25+ professionals
Advanced financial acumen including budgeting, forecasting, and performance analysis capabilities
Excellent communication and presentation skills for executive-level audiences and stakeholder management
Deep understanding of commercial real estate markets, trends, and industry best practices
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Master's degree in Business Administration (MBA) or related advanced degree
Professional certifications such as CCIM, SIOR, CPM, or equivalent industry credentials
Experience with global real estate operations and cross-cultural team management
Track record of successful mergers, acquisitions, or major business integrations
Technology-forward mindset with experience implementing innovative solutions and digital transformation initiatives
Active involvement in industry associations and thought leadership within the commercial real estate community
Real Estate License required within the first six (6) months of joining JLL

Responsibilities

Oversee operational performance across a portfolio of office Properties, ensuring delivery excellence and client satisfaction metrics
Build and maintain executive-level relationships with key clients, serving as their primary strategic advisor and trusted partner
Mentor and develop management talent, fostering a culture of collaboration that strengthens team performance locally and across the globe
Collaborate with regional and global leadership teams to implement best practices and drive organizational objectives
Manage P&L responsibility, including budget development, forecasting, and resource optimization across business units
Present to senior leadership and key stakeholders on business performance and strategic initiatives
Champion diversity, equity, and inclusion initiatives while supporting each other's wellbeing across all teams
All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations
On-site presence required