Group Manager

The RealReal

4d

About The Position

The Sales Manager (Group Manager) is a key Field Sales Management position at The RealReal. As a Group Manager, you will drive a field sales team focused on acquiring consigned items from our new and existing clients. You're customer-obsessed, adaptable, and passionate about luxury brands, fashion, and sustainability. Above all, you embody the TRR culture through collaboration, driving results, and building for the future.

Requirements

• 3+ years of work experience in sales management
• Motivated by a desire to win and excel and grow your business in a competitive sales environment
• Outstanding communication and presentation skills
• Thrive in a dynamic, fast-paced work environment
• Ability to build rapport, establish trust, provide empathy and build credibility with clients quickly
• Efficiency and strong organizational, time management and communication skills
• Ability to use technological tools with ease G-Suite, Email, SalesForce, CRM
• Ability to lift and move up to 25 lbs
• Must live within 25 miles of assigned territory
• Ability to meet with clients in person regularly anywhere in assigned territory
• A current, valid driver’s license (except in Manhattan and Chicago markets)
• Car insurance that meets or exceeds local requirements
• A satisfactory Motor Vehicle Record (MVR)

Responsibilities

• Drive field sales team to meet/exceed daily & monthly KPIs
• Shadow field sales representative appointments to improve/monitor performance
• Continually coach and train field sales representatives for optimal performance
• Leverage customer reporting in order to identify opportunities to increase client engagement and consignments
• Monitor and address customer feedback for team
• Provide accurate reporting to Sales Leadership on team strategy & goals
• Ensure the team is following protocol in processing, pricing, safety, consignor communication etc.
• Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Benefits

• Base salary plus uncapped commission
• $2200/mo commission target
• Annual Elite Club Trip for top performers
• Monthly sales competitions (i.e. cash | prizes | site credit)
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid Parental Leave
• 9 Paid Company Holidays
• Flexible Time Off (With Manager Approval)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees