Group Leader- Med Device Microbiology Lab Operations

Eurofins•Lancaster, PA

13d•Onsite

About The Position

The Laboratory Operations Group Leader is responsible for daily oversight of laboratory activities and people leadership to deliver high-quality laboratory outputs that meet all quality and safety requirements, and client expectations. This role combines technical expertise, team management, and process improvement to ensure smooth laboratory operations.

Requirements

MUST be eligible to work in the US indefinitely without restriction or sponsorship.
Bachelor's degree in Biology, Chemistry, or related Life Sciences field.
Minimum 3–5 years of laboratory experience; at least 2–3 in supervisory or leadership roles, preferred.
Working knowledge of laboratory instrumentation, analytical methods, and software (e.g. Electronic Lab Notebook (ELN), Lab Information Management System (LIMS)).
Familiarity with regulatory and accreditation standards (GMP, GLP, ISO).
Familiarity with Microsoft Office products
Strong leadership and team-building abilities.
Excellent planning, organizational, and multitasking skills.
Effective verbal and written communication skills.
Strong technical writing skills

Nice To Haves

Experience in GMP-regulated environments.
Prior experience working in a microbiology or life sciences laboratory
Familiarity with Lean, Six Sigma, or similar process improvement methodologies

Responsibilities

Accountable for training and mentoring direct reports.
Conduct performance reviews, provide coaching and feedback.
Accountable for fostering a positive team environment
Maintain a low attrition rate within the team
Identify and develop future leaders and technical experts through mentoring, coaching, and career development programs.
Promote a culture of accountability, collaboration, and inclusion that values diversity and continuous learning.
Utilize employee incentive programs to recognize exemplary performance
Ensure compliance with HR and organizational policies related to people management.
Accountable for supervising and coordinating daily lab operations
Plan and schedule tasks efficiently to meet client TATs.
Ensure all preparations and processes are in place to successfully conduct testing
Find and solve problems to prevent delays in daily lab operations
Accountable for ensuring appropriate staffing levels, including overtime and weekend coverage.
Responsible for all productivity metrics
Maintain on time performance rates and proactive communication
Maintain defect-free laboratory documentation (First-pass metrics)
Accountable for lab and consumable inventory systems.
Maintain effective Kanban system within department
Implement Lean/continuous improvement initiatives to improve laboratory processes.
Evaluate current and future equipment needs to support departmental goals and productivity (i.e. Capex)
Support effective communication on client testing and projects
Respond to client project inquiries with professionalism and accuracy, ensuring timely communication and resolution to support project success
Prepare accurate and timely testing and project quotations in alignment with client requests
Develop routine client testing quotes independently
Collaborate with management to prepare non-routine or complex quotations
Coordinate project timelines, deliverables, and updates to ensure client satisfaction
Accountable for ensuring adherence to all quality and compliance requirements within the laboratory, (e.g., GMP, GLP, ISO).
Oversee equipment calibration and maintenance activities
Find and solve problems to prevent quality issues in daily lab operations
Responsible for team outputs and overall team performance
Responsible for accuracy and timely completion of investigations
Ensure adherence to all laboratory safety requirements.
Responsible for all quality metrics
Maintain a consistently low rate of operator-related error investigations within the team
Drive timely completion of all required training across the team.