Group Leader - Pheresis

CSL • Grand Prairie, TX

3d • Onsite

About The Position

This role involves performing all aspects of the pheresis procedure and plasma collection, including donor set-up, monitoring, and disconnect, in compliance with Standard Operating Procedures (SOPs) and Food & Drug Administration (FDA) guidelines. The position requires evaluating vein performance, educating new donors on therapeutic products, managing donor reactions, and accurately recording donor data. Additionally, the Group Leader is responsible for equipment calibration, maintenance, troubleshooting, and ensuring a clean and efficient work environment. This role also supports center management by providing input on scheduling and resolving minor donor relations and technical issues. Bilingual skills may be required.

Requirements

• High school diploma or equivalent required
• Minimum 18 months experience in a medical or health care environment preferred or equivalent combination of education and experience
• Specialized medical or phlebotomy training preferred
• Ability to make decisions which have moderate impact on immediate work unit
• Understands, remembers and communicates routine, factual information.
• Must be able to see and speak with customers and observe equipment operation
• Occasionally perform tasks while standing and walking up to 100% of time
• Reach, bend, kneel and have high level of manual dexterity
• Occasionally be required to lift and carry up to 25 pounds
• Fast paced environment with frequent interruptions
• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
• Required to work overtime and extended hours to support center operational needs

Responsibilities

• Performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
• Performs venipuncture to begin pheresis process.
• Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety.
• Educates new donors on the use of therapeutic products made from donated plasma, explaining the screening process, health screening tests, appointment system, donation fees, center policies, proper nutrition, and other pertinent information.
• Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process.
• Provides guidance and technical training about processes and procedures to donor floor and other staff as required.
• Monitors donor flow on the donor floor to assure continuous turnover and allocates resources to address donor backlog.
• Performs calibrations and verifies that maintenance has been performed as outlined in SOPs.
• Troubleshoots equipment failures, including creating incident documentation, removing and/or replacing equipment from service.
• Responsible for changing supply lot numbers in the electronic donor information management system when new lot number is introduced into production.
• Supports center management by providing input into staff scheduling, and resolves minor donor relations and technical procedure issues.
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in SOPs.
• Understands the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed.
• Maintains confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Perform other job-related duties as assigned.

Benefits

• Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage
• Company-provided basic life insurance and Short- and Long-Term Disability
• The option to participate in CSL’s 401(k) Savings Program
• Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business
• Paid observed holidays as designated by the Company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED