Group Lead, Director of Program Management

LonzaPortsmouth, NH
Onsite

About The Position

We are seeking an executive leader to join us as the Group Lead, Director of Program Management in Portsmouth, NH. In this role, you will manage a direct team of PMs, driving a culture of accountability, teamwork, and program ownership. Operating with strategic autonomy, you will oversee risk profiles across our portfolios and champion effective mitigation plans. Serving as a vital cross-functional anchor, you will act as a primary interface between clients and Lonza to ensure project delivery matches expectations while upholding Global Program and Project Center of Excellence (PPM CoE) standards.

Requirements

  • 10+ years of professional experience within the Life Sciences, Pharmaceuticals, Biotech, or Medical Device industries is highly preferred.
  • Demonstrated ability to build consensus between external clients and internal teams; exceptional capacity to "influence without authority" across a matrixed environment to achieve organizational goals.
  • Prior experience working within a Contract Development and Manufacturing Organization (CDMO) or a fast-paced contract manufacturing environment is highly preferred.
  • Deep operational experience in Project or Program Management, utilizing structured PM Standard Work processes to lead complex project lifecycles.
  • Proven experience supervising direct reports, managing performance metrics, and building team capabilities is preferred.
  • Bachelor’s Degree is required, preferably in a related Life Sciences or technical discipline.
  • Project Management Professional (PMP) or a relevant, verified PM certification is highly preferred.

Nice To Haves

  • A technical understanding of mammalian cell culture manufacturing is ideal, though not explicitly required.

Responsibilities

  • Lead, motivate, and develop a direct team of Project Managers; establish clear performance expectations, champion career development initiatives, and cultivate a healthy life-work balance.
  • Maintain a comprehensive, holistic view of the direct team's program portfolio, guiding PMs through risk assessments, issue profiles, tactical mitigation plans, and financial success.
  • Serve as a core link between the customer and Lonza to drive execution; deeply understand customer requirements and represent their interests as an authoritative on-site advocate.
  • Oversee the operational execution of multi-disciplinary, cross-functional project teams to deliver complex scopes with the highest level of quality.
  • Enforce strict adherence to Global Program and Project Center of Excellence (PPM CoE) standards, ensuring data integrity excellence and rigorous project tracking inside Planview.
  • Champion the implementation of standardized PM tools, workflows, and best practices across the team to optimize delivery timelines.
  • Act as a strategic mentor for individuals across other site functions and coordinate with Account Management/Sales to maximize client satisfaction throughout the program lifecycle.

Benefits

  • Relocation assistance is available for eligible candidates and their families, if needed.
  • An agile career and dynamic working culture
  • An inclusive and ethical workplace
  • Compensation programs that recognize high performance
  • Medical, dental and vision insurance, as well as PTO and more
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