Group Home Program Supervisor

Sevita•Green Bay, WI

7d•Onsite

About The Position

This is a full-time, non-exempt, hourly supervisor role. The scope of the role involves supervising a single program or unit, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational, or day programs. Duties are split between direct support, professional/program activities, and supervision. The schedule is Monday-Friday, 7:00 AM - 3:00 PM, with a pay rate of $17/hr. This position requires a driver's license held for at least one year (post-permit) and a clean MVR record that meets Sevita's insurability policy.

Requirements

High school diploma or equivalent.
One-year related work experience.
Must be 18 years or older.
Working knowledge of computers.
Current driver's license.
Car registration and auto insurance if driving on behalf of the Company or providing transportation to individuals receiving services.
Other licensure(s) or certification(s) where required by regulatory authority.
Driver's license held for at least one year (post-permit).
Clean MVR record that meets Sevita's insurability policy.

Nice To Haves

Supervises the Direct Support Professionals.
Manages assigned personnel.
Completes performance evaluations, orientation, and training.
Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
Resolves employee problems within position responsibilities.

Responsibilities

Supervise Direct Support Professionals (DSPs).
Oversee the day-to-day operation of the program, including delivery of supports, implementation of person-centered plans, healthcare, advocacy, customer engagement, and regulatory compliance.
Provide direct support as needed, working regularly scheduled shifts as a DSP.
Document services and supports as required, and review individual records, billing, and other program documentation for accuracy and completion.
Assist the Program Director in the development and implementation of individual program plans.
Attend and assist with routine progress meetings.
Assist the Program Director in maintaining licensing compliance for program services and supports.
Manage individuals' assets, ensuring the safety of funds and property, monitoring spending, and reconciling financial accounts.
Complete or assist DSPs in documenting incident reports and submitting them to the Program Director.
Compile or accumulate census or attendance information and submit accurate data for billing.
Monitor the health of individuals served, document health status, and communicate with medical professionals.
Schedule or assist in scheduling healthcare appointments and may accompany individuals to appointments.
Administer or support self-administration of medication and document delivery, reviewing all other medication documentation for accuracy.
Purchase and maintain medical supplies and equipment in consultation with the Program Director.
Develop menus based on diets, preferences, and occasions, and purchase or oversee the purchasing of food and supplies.
Maintain productive and professional relations with individuals, families, case managers, and other stakeholders.
Implement Sevita Customer Service Standards and train DSPs in delivery.
Assist with recruitment, interviewing, and hiring of DSPs in consultation with the Area Director and Talent Acquisitions teams.
Populate and maintain employee schedules to ensure all shifts are covered and overtime is minimized.
Assist with onboarding and deliver orientation and ongoing training.
Prepare and conduct annual evaluations for DSPs in consultation with the Program Director.
Coach employees as needed, correct employee behavior, and may recommend or participate in termination decisions.
Ensure employee safety and workers' compensation within the program.
Purchase food, household supplies, office supplies, and minor equipment.
Review and attest to company credit card statements and monthly invoices.
Secure and safeguard individuals' served funds locally.
Review census, attendance information, or other required documentation to assure accurate billing.
Monitor staffing hours for budgetary compliance.
Capture daily census within systems and understand the importance of accurate and timely service capture.
Support location preparations required for expected placements.
Test drive vehicles monthly, inspect vehicle lifts and seatbelts, and report safety concerns.
Train staff in safe vehicle operation and safely transporting individuals.
Schedule and monitor daily and seasonal housekeeping, and oversee lawn and yard care.
Make or arrange for minor repairs and report to or schedule repairs by maintenance personnel.
Monitor environmental safety, including water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers.
Monitor wheelchairs, lifts, and other safety equipment, and ensure repairs are made promptly.
Perform other duties and activities as required, including backfilling roles under supervision.