Group Fitness Instructor + Front Desk Support (Contractor)
Playbook•Chicago, IL
•$23 - $50•Onsite
About The Position
This role involves leading group fitness sessions across various locations in the Chicago market while providing the highest level of customer service. Additionally, you will offer member support from the front desk during desk coverage shifts, creating a warm and welcoming atmosphere at each location. The goal is to bring wellness and peak performance to building tenants, making their building a place they are excited to show up to every day.
Requirements
- 1+ years of experience in a fitness center environment teaching group fitness classes (e.g., strength, bootcamp, HIIT, core).
- Experience teaching speciality group formats such as yoga or pilates is a plus.
- Valid Group Fitness certification from a nationally recognized organization.
- Up-to-date CPR and AED certification.
- Technologically savvy and able to assist members with class and training sign-ups through native technology.
- Customer-centric with an innate hospitality mindset.
- Highly organized and effective multi-tasker.
- Stellar communicator, both in email and verbally.
Nice To Haves
- Experience has touched the corporate fitness or wellness sector.
Responsibilities
- Plan and lead group fitness classes throughout various locations in downtown Chicago.
- Provide timely and professional communication to members before and after sessions to ensure a hospitality-focused experience.
- Ensure a wonderful experience for clients at the front desk and by anticipating their needs and bringing special touches to every session (e.g., equipment prepared ahead of time, towels placed on mats, smallest details attended to).
- Prioritize client satisfaction by actively engaging with the client to understand their needs and preferences.
- Implement innovative strategies and programs to enhance their experience, fostering a vibrant and connected community that drives long-term loyalty and satisfaction.
- Support the Operations Team with projects to increase client engagement and member experience.
Benefits
- $50 per fitness class
- $23 per hour for front desk coverage
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
