Group Director

Flagstar Bank•New York, NY

1d•$140,138 - $315,524•Onsite

About The Position

The Group Director will be responsible for building and maintaining strong client relationships for the Private Bank by providing personalized banking products and services.

Requirements

College, Vocational or Associates Degree (2 years or equivalent)
10+ Years in banking with a focus on relationship management & business development.
Strong knowledge of financial products/services, including lending and cash management
People Leadership, Coaching & Motivation
Sales & Relationship Management
Customer Service
Communications
Organizational Skills
Local travel to visit clients and prospects required.
Ability to make independent decisions balancing risk
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Nice To Haves

Undergraduate Degree (4 years or equivalent) with a major of Accounting, Economics, Finance, or Business Management.
Credit Training

Responsibilities

Leads team in developing opportunities with bank targeted Commercial and High Net Worth prospects through customer referrals, COI referrals, Networking, and other sources.
Responsible for ensuring new clients in their respective region fall within the bank’s risk protocol and framework.
Regularly meets with top clients to ensure customer satisfaction & understand/assess for incremental needs.
Determines customers’ financial needs and presents needs-based solutions.
Uses independent judgement and discretion to make decisions on customer related matters within one’s authority.
Escalates matters to Senior Management that are outside the authority of the role.
Effectively partner with key product partners to bring the full strength of Flagstar Commercial & Private Bank to clients and prospects as appropriate.
Responsible for ensuring team members are operating within the bank’s risk protocol and framework.
Uses independent judgement and discretion to make decisions.
Identifies, assesses, monitors, controls, reports, and mitigates risk in accordance with the Risk Governance Framework, in the context of their specific accountabilities.
Responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance & 1LoD requirements.
Support staff members in new client acquisition, structuring loans, pricing, deepening relationships.
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
Accountable to maintain compliance with applicable federal, state and local laws and regulations.