Group Director, Specialty Compliance and Ethics - Consumer Protection

Walmart • Bentonville, AR

3d • Onsite

About The Position

The Group Director, Specialty Compliance and Ethics – Consumer Protection sets the vision and leads consumer protection compliance program that enables regulatory compliance while supporting growth. The role provides leadership across consumer protection domains, including product and packaging claims, weights and measures, pricing accuracy, product labeling, subscriptions, warranty and returns practices, and coordination. As leader of the Consumer Protection Compliance team, the Group Director translates complex regulatory requirements into scalable policies, standards, and controls embedded into business processes. The role partners with Legal, Corporate Affairs, Operations, Product, Technology, and Merchandising to identify risk, build compliance infrastructure, and improve program effectiveness.

Requirements

• Bachelor's degree in Business, Communications, or related field; advanced degree preferred.
• Extensive experience in compliance, regulatory affairs, business operations, or law; exposure to complex, regulated, multi-national environments preferred.
• Experience building and maturing compliance programs, including governance structures, controls, KPIs/KRIs, policies, and monitoring frameworks.
• Working knowledge of consumer protection laws and regulatory expectations, and ability to synthesize and operationalize requirements into practical, business-aligned solutions.
• Demonstrated skill in stakeholder engagement and communication, and cross-functional collaboration.
• Bias to action, resourceful, and approachable while also having the ability to influence and lead change.
• Proven people leader with experience leading leaders and developing associates.
• Bachelor's degree in Business, Human Resources, or related field and 6 years’ experience in compliance, ethics, legal, project management, or related area OR 8 years’ experience in compliance, ethics, legal, project management, or related area.
• 5 years’ experience using intermediate functionality of Microsoft Office.
• 5 years’ of supervisory experience.

Nice To Haves

• Communications Doctorate: Law
• Masters: Business Administration
• Project Management - Project Management Professional - Certification

Responsibilities

• Define and lead Consumer Protection Compliance strategy across U.S. and global operations.
• Coordinate with Consumer Protection subject matter experts globally to share best practices, ensure alignment, and execute efficiencies.
• Ensure compliance is embedded into business workflows, including process design, automation, and AI initiatives.
• Develop and update policies, SOPs, and training programs in collaboration with stakeholders.
• Monitor regulatory changes, assess business impact, and implement strategies to maintain compliance.
• Champion the use of data, automation, and technology-enabled controls to improve program scalability and effectiveness.
• Foster a culture of integrity by promoting ethical standards and accountability.
• Lead and develop a team of associates responsible for consumer protection compliance.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Walmart-paid education benefit program (Live Better U) for full-time and part-time associates

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees