Group Director, Product Management – Global Fraud, Identity & Account Protection

Walmart•Sunnyvale, CA

3d•$254,000 - $481,000•Onsite

About The Position

Walmart is seeking a highly strategic Group Director, Product Management to define and lead the future of trust, safety, and commerce across its global ecosystem. The role owns product strategy, roadmap, and execution for a portfolio spanning fraud prevention, account protection, identity management, and risk intelligence across Walmart, Sam's Club, Mexico, Central America, and future international markets. It is the most senior people leadership role in Product Management below Vice President and is responsible for governing a complex portfolio of products that protect customers, members, merchants, and the business from evolving fraud threats while enabling frictionless commerce at global scale. The successful candidate will lead a growing organization of Product Managers and Product Leaders, establish a unified global strategy across a historically fragmented set of solutions, and build fraud and identity capabilities that support emerging technologies, including AI-driven and agent-to-agent commerce. The role involves setting multi-year strategies and success measures; developing products and platforms for fraud prevention, identity, account trust, and authentication; governing interconnected product families and their lifecycles; applying data, AI, and experimentation; developing product leaders and organizational practices; and influencing enterprise partners and executive stakeholders. The position is based at 850 Cherry Ave, San Bruno, California. Walmart describes its compensation as competitive, with an annual salary range of $254,000 to $481,000, plus performance-based bonuses and, for certain positions, stock. The role includes access to Walmart benefits, subject to eligibility and plan terms.

Requirements

Minimum qualification: Bachelor's degree in computer science, engineering, or a related area and 15 years of experience in product management; or 17 years of experience in product management or a related area.
Preferred qualifications include a bachelor's degree in Computer Science, Engineering, Business, or a related field and 12+ years of product management experience, or equivalent experience.
10+ years of experience building and scaling eCommerce fraud, payments risk, identity, account protection, or trust and safety platforms.
Experience leading large, cross-functional product organizations and managing leaders; supervisory experience is also listed as preferred.
Proven success defining and executing multi-year product strategies for complex, platform-based products.
Experience influencing executive stakeholders and driving enterprise-wide alignment.
Strong analytical and business acumen, including experience managing large-scale investments and portfolio decisions.
Deep expertise in fraud prevention, identity verification, account security, payments risk, and trust platforms.
Experience operating global products across multiple markets, regulatory environments, and customer segments.
Knowledge of account takeover prevention, authentication, digital identity, linked account management, and customer trust frameworks.
Experience building platforms that support cross-border commerce and international transactions.
Experience applying AI, machine learning, and advanced analytics to fraud detection and risk management.
Preferred: Master's degree in Computer Science, Engineering, Business Administration, or a related area and 14 years of product manager experience, ideally on consumer-facing, large-scale, highly complex B2B/C products.
Preferred: MBA or other advanced degree.
Preferred: Knowledge of accessibility best practices, WCAG 2.2 AA standards, assistive technologies, and integrating accessibility into digital products and services.

Nice To Haves

Master's degree in Computer Science, Engineering, Business Administration, or a related area.
MBA or another advanced degree.
14 years of product manager experience, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
Supervisory experience.
Knowledge of WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices.

Responsibilities

Own the long-term vision, strategy, and product portfolio for fraud prevention, account integrity, identity management, and trust platforms across Walmart's global markets.
Expand U.S. fraud capabilities into a scalable global platform supporting Walmart International, Sam's Club, Mexico, Central America, and future markets.
Develop multi-year product strategies that balance customer experience, business growth, operational efficiency, compliance, and risk mitigation.
Drive executive alignment on strategic priorities, investment decisions, and portfolio outcomes; establish success metrics, business cases, and resource-allocation frameworks.
Lead development of fraud prevention capabilities for payments, transactions, cart, checkout, account creation, and financial services.
Define global strategies for account trust, identity verification, account takeover prevention, and customer authentication.
Build scalable solutions for linked accounts, Walmart+ sharing, business purchasing permissions, delegated access, and enterprise workflows.
Create frameworks and capabilities for cross-border transactions and international risk patterns, and prepare the trust platform for AI-powered commerce and agent-to-agent transactions.
Govern interconnected product families, ensuring roadmap alignment, platform interoperability, dependency management, and scalable architecture decisions.
Guide product discovery, experimentation, validation, and customer-centered innovation; oversee product lifecycle from concept through MVP, rollout, adoption, and global scaling.
Evaluate technical and operational risks while balancing innovation, platform stability, and compliance requirements.
Champion data-driven decision-making, experimentation, and insight-led prioritization; advance AI-powered product development and responsible AI governance.
Identify emerging technologies, industry trends, and opportunities in fraud, identity, risk management, and digital trust; partner with engineering, data science, analytics, and business leaders to accelerate outcomes.
Lead and grow a high-performing team of Product Directors, Senior Managers, and Product Managers; coach and develop leaders and build succession readiness and talent pipelines.
Foster accountability, innovation, continuous learning, and customer obsession; establish product management practices, operating mechanisms, and standards that scale.
Build partnerships across Engineering, Design, Analytics, Risk, Payments, Financial Services, Operations, Legal, Compliance, and Business organizations.
Communicate complex strategies through compelling, data-driven narratives that influence executive stakeholders and drive alignment.
Shape Walmart's competitive positioning through strategic partnerships, industry engagement, and market intelligence.
Build inclusive, high-performing teams; model ethical decision-making, transparency, accountability, and compliance; keep customers and members central to decisions; and continuously raise standards through learning, experimentation, and operational rigor.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave; parental leave; family care leave; bereavement leave; jury duty; and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U, a Walmart-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
Annual or quarterly performance bonuses; stock may also be included for certain positions.