Group Director, Organization Design and Change Enablement - HR

CHANEL • New York, NY

6d • $150,000 - $190,000 • Hybrid

About The Position

CHANEL is looking for a Group Director, Organization Design & Change Enablement in New York City. This Group Director role will join our Organizational Development & Effectiveness (OD&E) Center of Excellence within People & Organization (P&O). You will own the methods, tools, and enablement that help P&O and the business design more effective organizations and lead change in a consistent, human-centered way, spanning operating model design, org structure, role clarity, governance, ways of working, change readiness, and adoption. This role is a key partner for HRBPs, COEs, the P&O PM community, Rewards, business leaders, the Change community, and Global.

Requirements

• Deep organization design and operating model expertise — operating model design, spans and layers, capability-based design, and decision rights
• Fluency in a structured change-management methodology and adoption measurement — change readiness, sponsorship, manager enablement, and tracking adoption and impact
• Group Director-level credibility and facilitation skills, and the ability to influence through ambiguity
• A track record of building tools and frameworks — decision rights, ways of working, governance — that others actually adopt, and a data-informed approach to designing and measuring enablement
• Experience guiding high-stakes, cross-functional, enterprise-wide transformations
• A clear point of view on how AI is reshaping organizations and the nature of work
• Comfort holding a clear scope boundary: this role owns frameworks, enablement, strategic advisory, and targeted execution — not delivery of every change initiative, project management for all P&O work, final business decisions on structure, or HRBP business-relationship ownership
• Minimum of 10 years of experience HR Change Enablement & Organizational design
• Bachelor’s degree or equivalent experience.

Nice To Haves

• A master’s degree is a plus.

Responsibilities

• Maintain and evolve CHANEL’s House approach to organization design and operating model work — ensuring it is applied consistently across transformations and updating it for the age of AI
• Diagnose and design across the full set of organization levers — structure, operating model, spans and layers, roles and decision rights, governance, and ways of working
• Create reusable tools for structure, role clarity, decision rights, and ways of working that scale across P&O and the business (i.e., PACE Program)
• Partner with Global to build change capability across the organization, leveraging the House change-management approach and adoption methodology
• Support high-priority, cross-functional, enterprise-wide transformations — pilots, sensitive projects, and ecosystem work
• Help enable the future HRBP role, shifting it from operational support toward strategic advisory
• Mobilize P&O to help transform work — identify transformation opportunities and manage AI-related disruption, in partnership with HRBPs, Portfolio Management, People Analytics, and Workforce Strategy
• Use Voices as a culture instrument — interpretation and action-planning support that turns listening into meaningful change

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree