Group Director, Design

Accenture•Miami, FL

1d•$150,900 - $413,600•Hybrid

About The Position

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Within Song’s Design Experience practice, our living culture and borderless playground provide us with space to thrive, following simple core values that inform everything we do. Be adventurous. Bring a vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do. Design Leadership drives creativity and innovation at all levels. Our Design Leadership invests itself in strengthening the relationships between our teams, our clients, our work, and the people who use our products and services every day. As Group Director, you’ll inspire and challenge your studio leadership team and be responsible and accountable for impact and outcomes within your studio. You’ll also lead program points of view and liaise with other Group Directors globally to facilitate knowledge sharing and inspiration. This is your opportunity to evolve integrated design as both a discipline and a practice on a global scale. You are... Naturally engaging people at a deep level whether observing or interviewing customers, working with fellow team members, clients and channeling the inner creative. A visual and verbal storyteller, delivering insights about people and behavior in a way that generates empathy, emotion, and engagement from the client and design team. Comfortable with ambiguity in a fluid organization. Ready to collaborate on products and services that change the way our clients do business creating service at scale. Passionate about creating experiences that fuse physical and digital through research, analytics, design and delivery.

Requirements

12+ years of relevant industry experience; demonstrated experience leading a material multidiscipline design practice and demonstrated experience and expertise designing for health and life sciences clients, such as pharmaceutical, biotech, payer, provider, or medtech organizations.
5+ years of managerial experience

Nice To Haves

Bachelor’s degree or equivalent experience in a design discipline; a master’s degree is preferred.
Ability to learn new software quickly; experience with Microsoft Office, Adobe Creative Suite, Sketch, InVision, Axure, Confluence, or JIRA is a plus.
Knowledge of and curiosity about technology and its impact on design solutions.
Proven history of managing across disciplines to create a powerful, effective, and high-performing team.
Extensive knowledge and experience with running and growing a design studio or creative consultancy.
Deep knowledge of the health and life sciences landscape, including regulatory, compliance, and patient/provider experience considerations that shape design work in the sector.
Excellent leadership skills, problem resolution abilities, and good judgment.
Highly proactive with exceptional communication and interpersonal skills, high integrity, pragmatism, professionalism, and efficiency.

Responsibilities

Rally teams around a purpose and vision, creates the conditions for them to do their jobs effectively and know when to lead and when to serve.
Demonstrate the ability to see the business clearly and recognize course of action.
Recognize the importance of key metrics and understand the information and management required to achieve and maintain performance metrics.
Deeply understand the market, including health and life sciences, and can speak to our clients and the industry about our content, craft, and trends fluently and convincingly.
Demonstrate emotional intelligence and embody values through words and actions.
Drive business impact by organizing for growth and bringing great opportunities to great people.
Lead points of view, proposal creation, and relationship management across key clients.
Oversee the management and overall financial performance of this unit.
Proactively interact with Accenture Interactive leadership and relevant client account leads in the identification, negotiation and delivery of all joint opportunities.
Create a studio culture that values design quality and outcomes across studio portfolio.
Manage at least one key studio account and oversee strategic direction and output of all projects for that account. Establish and lead client and account relationships for successful account growth.
Present at conferences as an ambassador.