Group Director, Content Production

CHANEL • New York, NY

2d • Hybrid

About The Position

Within CHANEL’s Artistic Direction, the Group Director, Content Producer is responsible for leading and elevating content production across the U.S. and selected global projects. This role ensures that creative ambition is translated into high-quality, impactful executions across photography, film, and integrated content. Reporting to the Head of Content and Creative Operations, the position plays a key role in structuring and evolving how content is produced, bringing clarity, operational discipline, and consistency across increasingly complex, multi-platform ecosystems. Operating at the intersection of creativity and production, the Group Director drives projects end-to-end, aligning stakeholders, setting direction, and ensuring that every execution meets CHANEL’s standards of excellence.

Requirements

• Significant professional experience in content production in House within luxury, fashion, beauty, or a similarly high-standard creative environment
• Demonstrated expertise in managing complex productions end-to-end, across photography, film, and integrated campaign
• Strong financial and operational rigor, including ownership of production budgets, contract management, and vendor negotiation
• Experience navigating global and matrixed organizations, with the ability to align diverse stakeholders across markets and functions
• Familiarity with production and collaboration tools (e.g., production tracking systems, digital asset management platforms, or workflow tools such as Smartsheet or similar)
• Exposure to evolving production models and technologies, including AI-enabled tools, digital twins, or innovative content creation workflows
• A differentiated perspective or background that brings new value to the team (e.g. digital-first production, cross-industry experience, or innovative storytelling approaches)
• Bachelor’s degree or equivalent experience in production, film, media, or a related field
• Role requires a minimum of three days in-person office presence at the designated location/office.
• Based in New York, with regular presence required in-office to support production and cross-functional collaboration
• Ability to travel as needed to support productions and key brand
• Flexibility to adapt to production schedules, including occasional evenings, weekends, or on-set presence as required
• Comfortable working in dynamic production environments, including on-set conditions that may require extended periods of standing or mobility

Responsibilities

• Own end-to-end content production, from initial brief through final delivery, ensuring each project embodies CHANEL’s standards of beauty, craft, and creative excellence.
• Translate creative intent into clear, actionable production strategies, bringing structure, precision, and clarity across timelines, budgets, and deliverables.
• Anticipate challenges and proactively drive solution-oriented approaches, maintaining momentum across all phases of execution.
• Ensure production decisions are made with a deep understanding of the broader content ecosystem, how and where assets will live, and how they contribute to CHANEL’s storytelling and brand impact.
• Bring a strong sensitivity to narrative, aesthetics, and visual expression, ensuring every production reinforces the House’s distinctive identity.
• Lead the full production lifecycle (from pre-production through post-production and final delivery) ensuring excellence at every stage.
• Oversee all production elements including casting, locations, scheduling, vendor coordination, and on-set execution, acting as a key decision-maker to ensure quality and efficiency in real time.
• Manage post-production processes (editing, retouching, sound, delivery), ensuring all assets are fully validated, rights-cleared, and optimized for their intended platforms and audiences.
• Manage and elevate a network of external production and creative partners, setting clear expectations and ensuring consistently high standards of performance and delivery.
• Lead alignment across teams ensuring clarity of objectives and consistency of execution.
• Orchestrate validation and approval processes with rigor, ensuring the right decisions are made at the right time while maintaining project flow.
• Navigate complex stakeholder environments with strong emotional intelligence, fostering trust, accountability, and constructive collaboration across all partners.
• Oversee production budgets with rigor and transparency, ensuring strong financial discipline across all projects.
• Manage contracts, purchase orders, invoicing, and cost tracking, in close partnership with Finance and Legal to ensure compliance and operational integrity.
• Establish and maintain clear production tracking tools and dashboards, ensuring visibility across priorities, timelines, and resources.
• Ensure content is systematically archived and organized, enabling accessibility, consistency, and long-term value creation across the organization.
• Identify opportunities to optimize workflows and production processes, driving continuous improvement and sharing best practices with senior leadership.
• Stay closely attuned to emerging production technologies, including AI-enabled tools, digital twins, and new content creation models.
• Thoughtfully integrate innovation into production workflows to enhance efficiency, scalability, and creative possibilities, while preserving CHANEL’s distinctive standards and craftsmanship.

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree