Group Director, Adobe Business Consultant

DEPT®

15h•$138,000 - $183,000•Remote

About The Position

DEPT® is looking for a powerhouse Adobe Business Consultant Analyst to serve as the vital bridge between ambitious marketing visions and technical execution. You are a solution designer who understands the "plumbing" of the Adobe Experience Cloud, taking complex goals like "real-time omnichannel personalization" and documenting exactly how the ecosystem needs to be configured to make it happen. You will sit at the intersection of strategy and technology, ensuring that Adobe Experience Platform (AEP), Real-Time CDP, and Adobe Journey Optimizer (AJO) are architected to deliver world-class customer experiences.

Requirements

5+ years as a Business Analyst or Consultant specifically focused within the Adobe Experience Cloud ecosystem.
Deep understanding of the Adobe "Data Lifecycle"—from ingestion via Web SDK to modeling in AEP/RTCDP and activation via AJO.
Fluency in XDM Schemas, Profile attributes vs. Experience Events, and the logic of Identity Resolution (ECID, Email, CRM ID).
Ability to document complex "Wait" steps, "Split" paths, and "Decisioning" logic within Adobe Journey Optimizer.
Proficiency in tools like Lucidchart or Miro to map intricate data flows and customer journey orchestrations.
A proven track record of writing clear technical User Stories and actively managing backlogs in an Agile framework.
Highly detail-oriented with the ability to translate raw strategic insights into tangible technical visual languages.

Responsibilities

Lead workshops with stakeholders to extract and refine high-impact business use cases for RTCDP and AJO.
Author comprehensive Business Requirement Documents (BRDs) and Solution Design References (SDRs) that provide a clear, actionable roadmap for development teams.
Translate complex requirements into detailed Jira stories, defining necessary XDM schemas, identity namespaces, and segment logic.
Design and document end-to-end customer journeys in Adobe Journey Optimizer (AJO), including triggers, data payloads, and orchestration logic.
Partner with implementation teams to ensure the Web SDK data layer captures the specific attributes required for real-time activation.
Define and oversee test cases to validate that data flowing into AEP matches business requirements and triggers the intended orchestration in AJO.
Ensure every technical configuration within the platform can be traced back to a specific business ROI goal, performing gap analyses to identify missing data elements in the tech stack.