Group Creative Director

Best Buy•Richfield, MN

2d•Hybrid

About The Position

The Group Creative Director is a senior creative leader responsible for shaping and delivering the brand’s creative vision across all channels. With a strong background in art direction or design, this role leads the development of integrated, high-impact marketing campaigns that elevate brand expression and drive engagement. This leader manages and mentors a team of writers and art directors while partnering cross-functionally to align creative strategies with business priorities. This role ensures all creative output reflects the brand’s standards of excellence and evolves to meet the needs of a dynamic retail environment. This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

Requirements

10+ years of experience in creative roles, with a strong foundation in art direction or design
5+ years of leadership experience, including managing and developing teams
Proven experience in a senior creative leadership role (Creative Director, Art Director, Design Lead, or equivalent)
Demonstrated success leading and developing high-performing creative teams
Strong portfolio showcasing integrated campaigns and brand-building work
Deep understanding of brand strategy, storytelling, and visual design principles
Experience delivering creative across multiple channels and platforms
Excellent collaboration, communication, and stakeholder management skills
Bachelor’s degree in Design, Advertising, related field (or equivalent experience)

Nice To Haves

Experience in retail, e-commerce, or consumer-facing brands
Background working in a large, matrixed organization or agency environment
Strong understanding of omnichannel marketing and customer journey mapping
Experience leveraging data and customer insights to inform creative decisions
Ability to balance creative vision with business performance metrics
Familiarity with emerging technologies, digital trends, and content innovation

Responsibilities

Define and lead the overall creative direction and brand narrative
Translate brand strategy into compelling, integrated creative executions
Continuously evolve and elevate the brand’s visual and storytelling expression
Lead, inspire, and develop a team of writers and art directors while providing clear creative direction, constructive feedback, and career mentorship
Deliver integrated marketing campaigns across all media channels (digital, social, print, in-store, etc.)
Ensure consistency, quality, and craft across every brand touchpoint
Balance creativity with business objectives and performance goals
Uphold and enforce brand standards to ensure a consistent and cohesive identity
Maintain a high bar for creative excellence across all deliverables
Partner with internal stakeholders (marketing, merchandising, strategy, etc.) to align priorities
Leverage creativity as a force multiplier to support broader business goals
Champion the use of customer insights to inform creative decisions
Stay current on retail trends, consumer behavior, and competitive landscape
Apply business acumen to ensure creative work supports company performance