Group Creative Director, Brand and Marketing

Docusign • San Francisco, CA

9h • Hybrid

About The Position

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). Docusign is seeking a Group Creative Director (GCD), Brand and Marketing. The GCD is a proven leader, effective communicator, and exceptional motivator, as well as a key representative of the Brand & Creative team. You will work closely with the internal design team, project management and operations, external agencies, and cross-department Marketers, Campaign teams, Media Buyers, Events, and others to deliver quality work that drives business results. This position is a people manager role reporting to the VP, Brand & Creative.

Requirements

• Bachelor's degree or similar in Design
• 12+ years of experience specializing in applying creative solutions to business problems

Nice To Haves

• Strong desire to build self-service systems for scale
• Strong problem-solving skills
• Curiosity and interest in embracing creative AI tooling in this ever-changing landscape
• Strong copy skills
• Experience with campaign playbook content creation and development

Responsibilities

• Push the boundaries on creating a customer-obsessed culture
• Implement and scale to continuously deliver high-quality designs
• Build and enhance our brand libraries, creating full-scale systems and documentation for all components of the Docusign brand system
• Define the overall creative vision for large-scale brand and marketing initiatives ranging from campaigns, in-person events, and fine-tuning details
• Lead, manage and coach design team to implement the creative vision
• Produce high-quality work across a variety of channels and deliverables: video, OOH, social, motion, etc.
• Develop creative concepts that solve business problems and present those concepts, relying on data, persuasion and bold ideas to ultimately secure buy-in for your concepts
• Work hand-in-hand with VP Brand and Creative Strategist(s) to define and develop business-solving concepts and pitches
• Build, maintain and manage positive relationships, critical thinking, problem-solving and regular optimistic communication
• Present rounds of creative concepts to stakeholders and communicate back to the Creative teams to inform future iterations
• Build a globalized approach to how we design and localize creative campaigns and assets
• Keep an active pulse on creative trends (including AI) and analyze new opportunities for Docusign
• Manage multiple projects, stakeholders, and deadlines concurrently with a strong sense of urgency and prioritization
• Own the creative tool suite and process across Figma, Adobe Suite, Canva, Frame.io and more
• Own the evolution of our sonic brand library
• Own our brand documentation and guidelines, including brand.docusign.com - Maintaining fresh, relevant, consistent, and clear identity systems that are easy and fun to use
• Manage a team of designers underneath you, as well as connect with your cross functional peers and managing up into the C-Suite

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Global benefits provide options for the following:
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees