Group Benefits Specialist

Effortless Admin Inc. • Edmonton, AB

2d • Onsite

About The Position

This is more than a job -- it's your entry point into the dynamic group insurance industry. As a Group Benefits Specialist, you'll gain hands-on experience with Canada's top benefits administration technology while earning an internationally recognized professional designation that will set the foundation for your career. Whether you're a recent graduate or early in your career, this role offers a clear path forward. Effortless Admin is growing across multiple departments and functions, and the Group Benefits Specialist position is designed as a gateway to advancement throughout our organization.

Requirements

• Passion for customer service and helping people
• Desire to work in a team environment and grow your career
• An interest in the Canadian group benefits administration
• Ability to learn new technologies quickly
• Strong written and verbal communication skills
• Commitment to professional development and continuous learning

Nice To Haves

• Fluency in French is an asset but not required

Responsibilities

• Supporting plan sponsors in the management of their benefit plans
• Assisting plan members in using our software and understanding their coverage
• Contributing meaningfully to our development team in continuously improving the software through user acceptance testing, bug identification and product refinement
• Expanding your abilities as a subject matter expert in employee benefits data
• Developing expertise across a wide range of benefits carriers, plans and contracts
• Working independently in completing daily tasks
• Providing an exceptional customer service experience, bringing greater understanding to clients and resolving their benefits questions
• Delivering support by live chat, email and phone in English (and French, if bilingual)
• Other duties as assigned

Benefits

• Mandatory GBA Certification Program -- We'll sponsor your path to earning the internationally recognized Group Benefits Associate (GBA) designation through all three certification levels
• Paid study time -- Five hours per week during work hours dedicated to your professional development, with progressive salary increases upon completion of each certification level
• Course materials, textbooks, and enrollment fees; all as more particularly set forth in the Effortless GBA continuing education policy framework
• Clear pathways to advance into other departments and functions across Effortless Admin as we continue to expand
• An industry recognized certification and on job training to set you up for a career of group insurance expertise
• Work alongside industry-leading development teams and benefits experts
• Competitive compensation
• Robust benefits package
• Great work-life balance with 37.5 hour work week

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed