Employee Benefits Account Manager - Remote (Maryland)
The Jonus Group•Baltimore, MD
•Remote
About The Position
Seeking a highly motivated and detail-oriented Group Benefits Account Manager to join a team. You will act as the primary point of contact for day-to-day service needs, including claims assistance, billing issues, and benefit inquiries. This position requires a strong understanding of the health insurance benefits industry, excellent communication skills, and the ability to thrive in a fast-paced, deadline-driven environment.
Requirements
- Strong understanding of the health insurance benefits industry with demonstrated subject matter expertise.
- Ability to thrive in a fast-paced environment while multitasking, working both independently and collaboratively, and maintaining exceptional attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Excel, PowerPoint, Canva, and AI technologies.
- Ability to type 60-80 words per minute with a high level of accuracy.
- Willingness to take on new responsibilities and adapt to evolving business needs.
Responsibilities
- Manage an existing block of group-level business, including small group renewals and ongoing account support.
- Assist brokers with cross-selling opportunities and complete additional responsibilities as assigned.
- Serve as the primary point of contact for clients' day-to-day service needs, including claims assistance, billing issues, benefit inquiries, and employee support.
- Communicate directly with insurance carriers, clients, and employees to resolve issues efficiently and accurately.
- Prepare and deliver client presentations, benefit education sessions, and online training via Microsoft Teams.
- Utilize Microsoft Excel, PowerPoint, Canva, and AI technology to develop reports, presentations, and client-facing materials.
- Maintain accurate records and documentation while ensuring compliance with insurance regulations.
- Take on new tasks and responsibilities as assigned, with training and support from management.
Benefits
- Competitive salary based on experience
- Comprehensive employee health benefits (medical, dental, vision)
- Employer-paid Group Life Insurance
- Paid time off, holidays, and bereavement leave
- Gym membership reimbursement
- Employee referral bonus program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
