Groundskeeper

Middleburg Communities•Huntsville, AL

11d•Onsite

About The Position

Middleburg Communities is seeking a Groundskeeper to perform general maintenance, grounds, and housekeeping services to ensure excellent curb appeal and quality of apartment homes. The Groundskeeper will work under the direction of the Service Manager and will be responsible for responding to customer service requests. This position requires effective communication, quality work performed safely, and a commitment to providing exemplary service in accordance with the company's Mission and Values. The role involves performing preventative maintenance, repairs, inspections, and janitorial services, with housekeeping and grounds work not exceeding 75% of the time. Responsibilities include managing maintenance materials, organizing storage areas, refurbishing vacant apartments to market-ready condition within a 3 to 5-day downtime standard, and conducting daily property walks for curb appeal, condition, deferred maintenance, and safety issues. The Groundskeeper must complete tasks on time, adhere to company safety policies, and participate in safety meetings. Training for regulatory and environmental certifications may be required. Customer service is a key component, with a requirement to complete service requests within 24 hours and maintain a courteous and professional attitude. The role also includes availability for weekend work, on-call duties, and after-hours emergency service requests, 24 hours a day, 7 days a week. The Groundskeeper is expected to set an example, take accountability, and adhere to the company's Mission, values, and policies, maintaining a neat, clean uniform and professional conduct.

Requirements

1 year of experience in apartment maintenance or a related field.
Proficient in basic plumbing, touch-up painting, basic appliance repair, basic electrical, locks, and basic carpentry.
Basic mechanical aptitude and understanding of building materials and tools.
Excellent English communication skills, both verbal and written.
Basic computer skills in a Windows environment (able to operate a mobile device or PC).
Ability to bend, kneel, stoop, push, and pull continuously.
Ability to lift 75 pounds or less occasionally and 25 pounds frequently.
Ability to walk apartments and grounds, including steps, frequently.
Ability to climb ladders over 10 feet.
Ability to read gauges and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.

Nice To Haves

High school diploma or equivalent preferred.
Knowledge of ladder, dolly, back belt, goggles, gloves, electric snake, reciprocating saw, hand saw, circular saw, table saw, cordless drill, drill press, snow blower, paintbrush, vacuum, shampoo machine, blower, cleaning supplies, and small hand tools.
May require training to receive additional regulatory and environmental certifications such as lead, asbestos renovations/repairs, HVAC, and CFC I, II, and universal.
Responsible for knowledge of property-specific problems such as asbestos.

Responsibilities

Perform preventative maintenance, repairs, inspections, and janitorial services according to the assigned schedule and company policies.
Ensure 75% of vacant apartments are market-ready within a 3 to 5-day downtime standard.
Conduct daily walks of the property to assess curb appeal, condition, deferred maintenance, and safety issues.
Complete all tasks on time and in accordance with company safety policies.
Notify the manager of any safety concerns and participate in safety meetings.
Complete service requests within the same day or within 24 hours.
Maintain a courteous and professional attitude towards customers and team members.
Be available for weekend work, on-call duties, and after-hours emergency service requests.
Maintain a neat, clean uniform and professional conduct at all times.