Grounds Supervisor

ABM US • Abilene, TX

2d • Onsite

About The Position

The Account Supervisor is responsible for overseeing janitorial operations at assigned customer locations, ensuring high standards of cleanliness, safety, and customer satisfaction. This role provides direct supervision to frontline team members, manages staffing and scheduling, conducts quality inspections, and serves as a liaison between the customer and operations management.

Requirements

• High school diploma or GED required.
• Minimum of 2 years of janitorial or facility services experience.
• Knowledge of cleaning procedures, floor care equipment, and custodial best practices.
• Strong communication, leadership, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Previous supervisory or leadership experience preferred.

Responsibilities

• Supervise and direct janitorial team members on assigned shifts.
• Ensure all cleaning services are performed according to company standards and customer expectations.
• Conduct regular inspections of facilities and implement corrective actions as needed.
• Schedule team members and maintain adequate staffing levels to support operational needs.
• Train, coach, and develop employees on cleaning procedures, safety protocols, and customer service standards.
• Monitor attendance, productivity, and performance of team members.
• Assist with recruiting, interviewing, onboarding, and retention efforts.
• Maintain inventory of cleaning supplies, chemicals, and equipment; submit replenishment requests as needed.
• Ensure compliance with OSHA regulations, company policies, and safety procedures.
• Investigate incidents, accidents, and customer concerns, and provide timely resolution.
• Complete administrative duties including timekeeping, performance documentation, and operational reports.
• Build and maintain positive relationships with customers and respond promptly to service requests.
• Support special projects, floor care, and other cleaning activities as required.

Benefits

• 401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.
• ABM offers a comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED