As a ground systems support engineer, this person will be part of an integral technical interface team, supporting the on-site Customer, resolving complex issues arising from operations and / or maintenance activities. Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems, and information technology related responsibilities including design, development, and analysis of computer systems or programs based on and related to user or system design specifications; applying systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional specifications. Analyses are performed at all levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance and disposal. Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints. Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications. Provide on-site installation and familiarization training at operational locations. Troubleshoot installation and operational issues and assist Ground Systems end-users in the utilization of Ground Systems software and hardware. Support site surveys and site standups for new operational locations. Support and collaborate with customers for requested systems enhancements. Provides technical direction for mission support, plans for critical systems malfunctions and recommends alternate operating techniques to continue maximum mission support. Provides failure analysis of the performance of the communications systems and associated via telemetry data.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed