BARK Air Ground Support

BARK

10d•$20 - $30•Onsite

About The Position

BARK Air is the world’s first airline designed exclusively for dogs (and their humans, too). We’re not just dog-friendly—we’re dog-first, crafting an experience that makes flying stress-free, comfortable, and even fun for pups. Our flights are whimsical BARK experiences, with belly rubs, in-flight treats, and a cabin full of new furry friends. That’s where you come in! We’re looking for a Ground Support team member to be the ultimate welcome crew for our dogs and their humans in the FBO lounge. You’ll be part greeter, part concierge, part treat-dispenser, and full-time dog lover. If you love aviation, hospitality, and the idea of making dogs’ travel dreams come true, we’d love to have you on board.

Requirements

You love dogs. Like, really love dogs.
You have customer service or hospitality experience and know how to make people (and pups) feel welcome.
You’re cool under pressure and can handle last-minute changes with a smile.
You don’t mind rolling up your sleeves (or rolling on the floor with a puppy).
You’re reliable, professional, and excited to be part of something new and special.

Nice To Haves

Bonus points if you have aviation, FBO, or airport experience—but not required!

Responsibilities

Rolling out the (imaginary) red carpet – Be the first friendly face our VIPs (Very Important Pups) and their humans see when they arrive at the lounge. Make them feel at home, answer questions, and ensure they have everything they need.
Serving up the good stuff – Refreshments for humans? Check. Treats for pups? Double check. Keep the lounge stocked and make sure everyone (two- and four-legged) has what they need before takeoff.
Dog handler, cuddle expert, pup concierge – Some dogs are chill flyers, others need a little extra reassurance. You’ll help make sure they’re comfortable, happy, and ready for their big adventure.
Helping with the “ruff” stuff – Assist with light baggage handling, making sure pups’ essentials (beds, leashes, squeaky toys) are packed and ready to go.
Keeping things running smoother than a well-groomed poodle – Work with the Flight Concierge and FBO staff to ensure seamless check-in, boarding, and deplaning. If something unexpected happens, you’re cool under pressure and ready to jump in.
Creating an unforgettable experience – Every moment at BARK Air should be tail-waggingly delightful. You’re here to make that happen—whether it’s hyping up a nervous pup or making a human smile with a fun surprise.