Ground Service Agent

dnata•Raleigh, NC

28d•Onsite

About The Position

dnata is a global air and travel services provider connecting people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. The Ground Service Agent role at dnata USA (RDU Airport) is a part-time position that includes weekends and holidays. This role is crucial for keeping flights safe, on time, and efficient. As part of the Orlando team, you will play an essential role in keeping flights safe, on time, and efficient while learning multiple aspects of airport operations through cross-training opportunities that can launch a long-term career in aviation. The company has been named “Ground Handler of the Year” seven years in a row, and its success is built on the expertise and growth of its people. dnata is one of the world’s largest air services providers, operating in 129 airports across 35 countries and partnering with over 300 airlines. Each day, dnata teams handle more than 1,900 flights and 8,500 tons of cargo.

Requirements

A valid state driver’s license and the ability to obtain FAA/Airport-required authorizations
The ability to pass SIDA airport clearance and all required training tests
A high school diploma or GED equivalent
Basic computer literacy and a willingness to learn new systems and equipment
Reliability, teamwork, and a desire to take on new challenges while building your future in aviation

Nice To Haves

Eagerness to grow, learn multiple skills, and build a career in one of the most dynamic industries in the world

Responsibilities

Guide inbound and outbound airplanes to and from gates
Lift, load, unload, and transport passenger bags and cargo to and from aircraft, carts, dollies, and conveyors
Drive and/or operate ground support equipment such as tow tractors, belt loaders, and baggage tugs
Maintain safety and security on the ramp by following dnata’s award-winning safety procedures
Communicate efficiently with ground personnel and flight crews
Work collaboratively with other departments
Follow all federal, state, airport, and company regulations and procedures
Perform other duties as assigned, including opportunities to cross-train in related functions (e.g., cabin cleaning, cargo handling, or passenger services)
Engage in physical activity, including standing, lifting, bending, stooping, pushing, and pulling, for extended periods of time
Safely handle up to 70 pounds regularly and ascend/descend jetway stairs while carrying baggage
Work outdoors in all types of weather and around active aircraft and machinery