Ground Network Specialist (Starshield)

SpaceX•Hawthorne, CA

23h•$41 - $50

About The Position

The Ground Network Specialist will own the reliability of SpaceX’s global Starshield ground station fleet. Starshield leverages Starlink technology and SpaceX launch capability to support national security efforts, with an initial focus on earth observation, communications, and hosted payloads. This role deploys, troubleshoots, and repairs ground hardware, including work at domestic and international gateway sites, and manages a lab space used to develop in-house hardware solutions. The specialist works on a small team in a growing program and helps advance the Starshield ground network.

Requirements

High school diploma or equivalency certificate.
At least 2 years of experience as a mechanic or technician in an engineering field services environment, such as telecom or an internet service provider.
Ability to obtain and maintain, or already possess, an active Top Secret, Top Secret SCI, or DOE Level Q clearance.
Ability to travel as required, up to 75% of the time to U.S. or international gateway sites.
General physical fitness and ability to lift up to 50 lbs. for some tasks.
Ability to distinguish between colors and perform fine motor tasks.
Ability to stand, kneel, crouch, twist the upper body, work in cramped positions and small openings, climb hand over hand, and work at elevated heights.

Nice To Haves

Bachelor’s degree in an engineering discipline.
At least 3 years of experience troubleshooting electronics, communication systems, or avionics hardware, with an ability to solve complex challenges.
Ability to excel with minimal supervision and consistently deliver high-quality results.
Exceptional attention to detail, including meticulous documentation and adherence to high standards.
Leadership and collaboration skills, including mentoring and sharing skills with teammates.
Expertise in reading and interpreting electrical and mechanical drawings and schematics.
Hands-on experience building IT/network racks, including UPSs, PDUs, cable management, servers, and network devices.
Proficiency safely operating articulating boom lifts, forklifts, scissor lifts, or similar machinery.
Electrical knowledge, including low-voltage AC/DC power distribution, Ohm’s Law, and safe use of multimeters and power supplies.

Responsibilities

Deploy, troubleshoot, and repair Starshield ground hardware as part of a team of engineers and specialists.
Travel domestically and internationally to resolve hardware issues affecting Starshield user service.
Diagnose failures in fiber optic circuits and antenna hardware, and carry out repairs to restore system operation.
Investigate and resolve issues with onsite commercial network and routing hardware.
Improve existing training documentation and create new documentation to support continuous improvement of team skills.
Manage the Hawthorne lab space, including inventory, tooling, and ground support testing equipment.

Benefits

Potential eligibility for long-term incentives in the form of company stock or long-term cash awards.
Potential discretionary bonuses.
Employee Stock Purchase Plan with the ability to purchase additional stock at a discount.
Medical, vision, and dental coverage.
401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Various other discounts and perks.
May accrue 3 weeks of paid vacation.
Eligible for 10 or more paid holidays per year.
Paid sick leave pursuant to Company policy.
10% differential for employees with an active clearance once officially briefed into a classified program.