Ground Freight Execution Specialist

A.P. Moller - Maersk•Mississauga, ON

1d•CA$53,000 - CA$63,000•Onsite

About The Position

We are looking for a Ground Freight Execution Specialist to take full ownership of the customer experience by managing the end-to-end intermodal shipment lifecycle. This role supports high-volume, complex accounts and plays a critical role in ensuring operational excellence across domestic and cross-border transportation (Canada–U.S.). You will work closely with customers, carriers, and internal stakeholders to deliver seamless transportation solutions across FTL, LTL, and intermodal shipments. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving operational challenges, and is committed to delivering best-in-class customer service. The position is based primarily in Mississauga, with occasional travel to the Caledon site.

Requirements

Experience in transportation, logistics, or supply chain operations (imports/exports and domestic freight preferred)
Knowledge of cross-border operations between Canada and the U.S. is an asset
Exposure to dispatching or transportation coordination is highly desirable
Strong customer-centric mindset with excellent communication and interpersonal skills
Ability to manage multiple priorities and work effectively in a fast-paced environment
Proficiency in Microsoft Office, particularly Excel
Strong problem-solving, organizational, and stakeholder management skills
Bilingual (English/French) is a strong asset
Valid Canadian work Authorization

Nice To Haves

Candidates from diverse backgrounds who bring transferable skills and a strong willingness to learn

Responsibilities

Manage the full intermodal shipment lifecycle, including FTL and LTL, ensuring timely and efficient execution
Build strong relationships with customers, carriers, and internal teams to deliver high-quality service
Proactively identify, prevent, and resolve operational issues to minimize disruptions
Support dispatch activities and coordinate transportation schedules effectively
Monitor performance against KPIs and ensure alignment with operational targets
Identify root causes of service failures and implement corrective actions with stakeholders
Drive continuous improvement initiatives to reduce costs and enhance customer experience