Groomer - Sign On and Retention Bonus

Petco Animal Supplies Stores•Fayetteville, NC

4d•Onsite

About The Position

Petco is seeking a passionate and skilled Groomer to join their team. This role is responsible for providing professional grooming services to pets, ensuring they look and feel their best. Petco offers a dynamic and rewarding environment with opportunities for career growth, competitive pay, and a sign-on and retention bonus. The company emphasizes its core values of Pet First, Foster the Fun, and Let's Go!, aiming to improve lives by doing what's right for pets and people. Petco has a long history of supporting pet well-being and has a strong commitment to animal welfare through its Petco Love initiative.

Requirements

Successful completion of the Pet Stylist Apprentice program with Petco, or previous experience as a professional groomer and/or completion of a technical grooming training program.
High-school diploma or GED preferred, though not required.
Latitude for independent judgement and problem solving, using grooming skills and knowledge to solve problems in routine to moderately complex situations, with some guidance from Grooming Salon Leader, Solutions Manager, or Store General Manager when necessary.
Results-driven with commitment to productivity, performance, and ownership of role in the grooming salon.
Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards.
Genuine passion for animals with a desire to continue a career in pet grooming.
Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors.
High level of proficiency in breed-specific cuts, styling techniques, and grooming standards.
Strong verbal and written communication skills for interactions with pet parents and grooming team members.
Capable of handling pets of all sizes and temperaments with care and empathy.
Available to work weekends, evenings, and holidays, as required by the Pet Care Center's grooming schedule.

Responsibilities

Perform expert-level professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning.
Prioritize the safety, comfort, and well-being of pets in care.
Deliver a high level of customer satisfaction and customer service to pet parents.
Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers.
Monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management.
Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns.
Educate and provide custom recommendations to pet parents on grooming maintenance and at home care practices & products to promote the overall well-being of the pet.
Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment.
Perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies.
Utilize knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency.
May need to train, support, and supervise entry-level trainees in the absence of a Grooming Salon Leader.

Benefits

Competitive base pay
Sign-On Bonus to be paid after 90 days of employment
Retention Bonus to be paid out after 1 year consecutive employment
Medical, dental, vision and more
401k and more
Paid Time Off
Petco Discounts
All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
State of the art equipment, including bathing system, kennels, tables, and dryers
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor