Groomer

Village Pet Care LLC•Charleston, SC

2h•Onsite

About The Position

Island Pawplex is seeking an experienced groomer to join their team. The ideal candidate will have at least 1 year of prior experience fully grooming dogs, have knowledge of and experience with a range of coat types and cuts, and have a passion for building relationships with grooming clients and their pets. The role involves providing a safe, fun, and rewarding work environment with a focus on pampering pets and ensuring smiles all around. Duties include client communication, performing various grooming services, compassionate care, identifying potential health concerns, supply management, scheduling, adhering to safety policies, guest service, and maintaining pet records.

Requirements

At least 1 year of prior professional experience in a grooming role, fully grooming dogs (including haircuts).
Works well with others to make sure all duties are completed, and our guests are in unparalleled care.
A flexible schedule, with the ability to meet clients’ scheduling needs when they need them.
Able to properly, promptly, and effectively communicate with other team members, bathers, management, and pet parents.
Uses keen observation skills to assess pets’ needs, and to report any issues as they arise.
Well-studied on various breed standards, styles, cuts and patterns.
Familiarity with safe handling and restraint techniques for animals.
Ability to stay on task and complete grooms in a timely manner.
An ability to stand/work upright for multiple hours at a time; able to lift and handle dogs of all sizes and perform all aspects of the grooming process.

Nice To Haves

Knowledge of and experience with a range of coat types and cuts.
Passion for building relationships with grooming clients and their pets.
Service first attitude and an unmatched love for animals.

Responsibilities

Performing consultations with pet parents regarding grooming services, advising them on the best services we can offer based on their dog’s condition and coat type, as well as meeting owners’ grooming expectations.
Communicating clearly with clients throughout the grooming process, including before and after, as well as during appointments as needed.
Bathing, brushing, combing, trimming, de-matting, de-shedding, drying, scissoring, clipping and filing nails, cleaning ears, and deodorizing services performed on dogs of all shapes and sizes.
Removing fleas and ticks as necessary.
Styling and haircuts according to industry standards and pet owner’s directions.
Paying special attention to the needs of the individual dog, including puppies, elderly, or disabled dogs.
Providing a calm and caring environment that eases pet anxieties as much as possible.
Identifying possible health concerns regarding skin, ear, and oral hygiene and communicating those concerns to pet owners so they can seek veterinary care.
Keeping track of grooming supplies and informing the center’s General Manager of any needs.
Ability to manage your own schedule; making and tracking appointments using kennel software.
Protecting pets, pet owners, and self by adhering to safety policies and procedures and using proper PPE.
Listening to and resolving client concerns should they arise; providing information and follow-ups or touch-ups as needed within reason.
Maintain pet records by documenting services and updating information, including vaccine requirements.