Groomer

Petco Animal Supplies Stores•Flagstaff, AZ

12d•Onsite

About The Position

The Pet Stylist provides professional grooming services to customers’ pets, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning. The role prioritizes the safety, comfort, and well-being of pets while delivering high-quality customer service to pet parents. Groomers evaluate each pet’s coat, skin condition, temperament, and individual needs, and follow pet-parent instructions, breed standards, and company policies. They maintain grooming tools and a clean, sanitary salon, educate pet parents about grooming maintenance and at-home care, and may train and support entry-level trainees when a Grooming Salon Leader is absent. Additional tasks may be assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager. The role is primarily conducted indoors in a grooming salon. It involves frequent direct contact with pet parents and dogs, as well as interaction with other salon partners. The environment may be noisy and wet. Groomers may need to bend, kneel, lift up to 30 pounds, stand for long periods, and use a two-step ladder or other support tools for cleaning and maintenance. The schedule may require weekends, evenings, and holidays.

Requirements

Successful completion of Petco’s Pet Stylist Apprentice program, previous experience as a professional groomer, and/or completion of a technical grooming training program.
High school diploma or GED is preferred.
Ability to use grooming skills and knowledge to solve routine to moderately complex problems, with guidance when necessary.
Results-driven approach and commitment to productivity, performance, and ownership of the role.
Strong attention to detail and ability to execute grooming services accurately to high standards.
Genuine passion for animals and desire to pursue a career in pet grooming.
Expert knowledge of dog breeds, grooming requirements, common health issues, and behaviors.
High proficiency in breed-specific cuts, styling techniques, and grooming standards.
Strong verbal and written communication skills for interacting with pet parents and grooming team members.
Ability to handle pets of all sizes and temperaments with care and empathy.
Availability to work weekends, evenings, and holidays as required by the Pet Care Center’s grooming schedule.
Ability to bend, kneel, lift up to 30 pounds as necessary, and stand for long periods.
Ability to work around a noisy and wet environment and use a two-step ladder or other support tools for assigned cleaning and maintenance duties.

Nice To Haves

High school diploma or GED.

Responsibilities

Perform professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, in accordance with pet-parent instructions, breed standards, and company policies.
Operate and maintain grooming instruments, including clippers, blades, shears, brushes, and dryers.
Prioritize animal safety and well-being; monitor pets for signs of discomfort, illness, or injury and promptly report concerns to pet owners and store management.
Evaluate each pet’s coat type, skin condition, temperament, and individual grooming needs.
Provide professional customer service, respond to grooming-related inquiries, offer recommendations, and resolve questions or concerns promptly.
Educate pet parents and recommend grooming maintenance, at-home care practices, and products to support pets’ overall well-being.
Keep the grooming area and salon clean and safe; disinfect and sanitize tools and equipment, complete daily and weekly cleaning duties, and perform other assigned maintenance tasks.
Apply Petco grooming policies, standards, and guidelines to maintain safety, quality, and consistency in the grooming business.
Train, support, and supervise entry-level trainees when the Grooming Salon Leader is absent.
Complete additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager.