Groomer - Sign On and Retention Bonus

Petco Animal Supplies Stores•East Lansing, MI

5d•Onsite

About The Position

Petco is seeking a passionate and skilled Groomer to join their team. As a Pet Stylist, you will be responsible for providing professional grooming services to pets, ensuring they look and feel their best. This role offers a dynamic and rewarding environment with opportunities for career growth and development. Petco is committed to improving lives by doing what's right for pets and people, fostering a culture of inclusivity and well-being.

Requirements

Successful completion of the Pet Stylist Apprentice program with Petco, or previous experience as a professional groomer and/or completion of a technical grooming training program.
High-school diploma or GED preferred.
Latitude for independent judgement and problem solving, using grooming skills and knowledge to solve problems in routine to moderately complex situations, with some guidance.
Results-driven with commitment to productivity, performance, and ownership of role.
Strong attention to detail.
Genuine passion for animals with a desire to continue a career in pet grooming.
Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors.
High level of proficiency in breed-specific cuts, styling techniques, and grooming standards.
Strong verbal and written communication skills.
Capable of handling pets of all sizes and temperaments with care and empathy.
Available to work weekends, evenings, and holidays, as required.

Responsibilities

Perform expert-level professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning.
Prioritize the safety, comfort, and well-being of pets in care.
Deliver a high level of customer satisfaction and customer service to pet parents.
Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers.
Monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management.
Evaluate individual needs of each pet, considering coat type, skin conditions, and temperament.
Interact professionally with pet parents, address grooming-related inquiries, offer recommendations, and resolve concerns.
Educate pet parents on grooming maintenance and at-home care practices.
Maintain a clean and safe grooming area and salon, disinfect tools and equipment, and perform daily/weekly cleaning duties.
Utilize knowledge of Petco's grooming policies, standards, and guidelines.
Train, support, and supervise entry-level trainees in the absence of a Grooming Salon Leader.