Groomer Apprentice
About The Position
As a Groomer Apprentice, you help make a difference in the lives of pets by providing customers by developing advanced level growing skills and providing our pet parents with an upscale pet styling experience. We provide a progressive training and mentorship experience the teaches you everything from: bathing, brushing, blow drying, de-matting, cutting or trimming hair/fur, gland expression, brushing teeth, nail clipping and grinding, and other specialty services. Through our mentorship program you also will learn best practices from experienced groomers, pet handling, safety, and how to authentically promote service enhancements.
Requirements
- Must be 18 years or older.
- Minimum 6 months of professional experience in pet bathing / grooming assistance.
- Must complete 60/90 day assessment period with the company.
- Passion for dog bathing and promoting well-being of pets.
- Willingness to be educated about the products and services offered.
- Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
- Exceptional active-listening and customer service skills.
- Good time management skills.
Responsibilities
- Successfully complete both levels of time-sensitive, groomer training through a partnership we have established with a renowned, industry leader.
- Complete superior grooms (e.g., bathing, brushing, blow drying, de-matting, cutting or trimming hair/ fur, gland expression, teeth brushing, nail clipping and grinding, and other specialty services).
- Provide a thorough hands-on pet check-in and check-out process for each pet and pet parent.
- Use good judgment and alert groomer of any anomalies that a dog may have.
- Actively engage pet parents and pets, share product knowledge, and educate pet parents.
- Authentically offer enhancements to meet our pet’s and pet parent’s specific needs to support the growth of the business.
- Always treat all pets and pet parents with kindness, respect, and proper handling.
- Positively interact with pet parents in-person, via email, text, and phone providing them with proactive communication and exceptional service.
- Actively engage pet parents to continue to grow the business.
- Maintain a clean, safe work environment.
- Rebook with pet parents to ensure timely, holistic care to promote pet wellness.
- Other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA)/ Flexible Spending Account (FSA) – medical and dependent care
- $25K life insurance policy (employer paid)
- Short and Long-term disability (employer paid)
- Greatly discounted, employer-subsidized pet insurance
- PTO (paid time off) – 2 weeks in first year, 3 weeks in second year
- Paid Parental Leave and Paw-Ternity (paid Pet Adoption bonding time)
- 401(k) Program – employer match at a rate of 0.25% for each 1% contribution, up to 6%. Must be 21 or older.
- Employee Assistance Program/ 24X7 – completely confidential
- Generous discounts on goods and services
- Team Member Feeder Program - eligible for two units (bags or cases of cans) of the participating vendors product/s each month
- Store Bonus Incentive Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
