Grocery Team Leader

Nature's Fare Markets•Kelowna, BC

12d•CA$22 - CA$23•Onsite

About The Position

As part of one of our largest and most diverse departments, our Grocery Team Members are passionate about local, organic and sustainable food. You like helping others choose products that work best for their health and lifestyle, and you are eager to learn and try new products so you are confident in the information you are sharing! This role is a leader in our grocery team and helps inspire and motivate others in the team! Put your passion into work that matters with a growing, BC-based company committed to be a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive. Nature's Fare Markets is an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated, and respected.

Requirements

Minimum of 1 Year Experience leading a team of amazing people
Experience in a customer service role is needed
A passion for local, organic, and sustainable food and natural supplements
Exceptional interpersonal and communication skills
Strong work ethic and desire to contribute to people’s health and wellbeing
Ability to work in an energetic, fast-paced environment
Like to have fun!

Nice To Haves

Experience in grocery and/or retail environment is preferred but not needed

Responsibilities

Working with the Grocery Manager, help lead the grocery team by example, providing exceptional customer service and building a positive team environment.
Set the team up for success for the day by prioritizing daily tasks needing to be completed and providing direction to team members when needed.
Give a warm “hello!” to customers as they enter the department – building connections with new and regular customers and sharing a laugh along the way.
Assist with giving direction during shift and be a go-to for team members questions, training, and grocery expertise.
Assist customers with questions they may have about products and give suggestions based on their needs.
Jump in and share knowledge when a team member is not sure how to answer a customer's question or concern.
Use creativity and eye for detail to make attractive and organized displays.
Learn about new products and featured products that are on sale through Nature’s Fare’s flyers and magazines.
Help others, be a leader within the team, share knowledge on products, be safe, be a great team player and have fun.