Grocery Store/Warehouse Manager

Commercial & Government Contracts•Fort Lee, VA

21h•Onsite

About The Position

CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value! In this role, you’ll guide night operations with confidence, compassion, and a steady hand. Lead, coach, and support an overnight team made up of employees of all abilities, ensuring everyone has the skills they need to succeed. Manage all core warehouse operations, including receiving, replenishment, picking, staging, and outbound loading. Oversee employee scheduling, adjust staffing based on call-outs, and ensure coverage across all warehouse functions. Manage and track employees’ nightly case KPIs, provide coaching when targets aren’t met, and communicate key performance updates to leadership. Interview, hire, and train new team members, including facilitating a smooth and welcoming onboarding experience. Handle employee relations matters professionally and escalate issues to HR when appropriate. Maintain full compliance with food safety standards, OSHA regulations, and company policies while ensuring the warehouse remains clean, organized, and safe throughout the shift. Step in as a stocker, custodian, or general warehouse associate when the team needs an extra set of hands.

Requirements

Minimum of 2 - 3 years of warehouse or distribution center experience, ideally in grocery or food-handling environments.
Minimum of 1–3 years of supervisory or leadership experience in a high-volume, fast-paced setting.
Strong understanding of warehouse operations, inventory flow, and order fulfillment processes.
Ability to support and lead team members of all abilities with patience, clarity, and respect.
Ability to interpret KPI data, case counts, and overall shift performance metrics to guide decision-making.
Basic understanding of OSHA safety practices and regulatory requirements.
Valid driver’s license
Valid Real ID
Must be able to obtain and maintain government base access.

Nice To Haves

Experience managing overnight or off-shift teams.
Experience working with adults with disabilities.
Clear, supportive communication that builds trust and keeps the team aligned.
Strong leadership and team-building skills, especially with diverse teams and varying ability levels.
Strong problem-solving and decision-making under pressure.
Strong time management and prioritization across multiple operational demands.
Ability to stay calm and make quick, effective decisions under pressure.

Responsibilities

Lead, coach, and support an overnight team made up of employees of all abilities, ensuring everyone has the skills they need to succeed.
Manage all core warehouse operations, including receiving, replenishment, picking, staging, and outbound loading.
Oversee employee scheduling, adjust staffing based on call-outs, and ensure coverage across all warehouse functions.
Manage and track employees’ nightly case KPIs, provide coaching when targets aren’t met, and communicate key performance updates to leadership.
Interview, hire, and train new team members, including facilitating a smooth and welcoming onboarding experience.
Handle employee relations matters professionally and escalate issues to HR when appropriate.
Maintain full compliance with food safety standards, OSHA regulations, and company policies while ensuring the warehouse remains clean, organized, and safe throughout the shift.
Step in as a stocker, custodian, or general warehouse associate when the team needs an extra set of hands.
Begin the shift by reviewing nightly goals, and leading a quick huddle to set expectations, assign work zones, and reinforce safety.
Supervise the team throughout the night, offering coaching, addressing concerns, and supporting onboarding and cross-training to maintain strong morale and productivity.
Oversee product flow from receiving to the floor, ensuring timely unloading, accurate stocking, proper rotation, organized back-stock, and prompt replenishment of high-demand items.
Manage break schedules, conduct quality and safety checks, and escalate inventory discrepancies, damages, or hazards to the appropriate leaders.
Wrap up the shift with a clean, organized, compliant warehouse ready for the next crew.