Grocery Stocker

MOSCOW FOOD CO-OP INC•Moscow, ID

5d•Onsite

About The Position

The Moscow Food Co-op is looking for dependable, hardworking, and customer-focused team members to join our Grocery Department! If you enjoy staying active, working with a team, and creating a welcoming experience for customers every day, we’d love to hear from you. At the Co-op, customer service is our top priority. Grocery Staff play an important role in creating a friendly, helpful, and well-stocked shopping experience for every customer who walks through our doors. This is a fast-paced, physical position that keeps you moving throughout your shift. The Grocery Staff position is responsible for creating an excellent customer experience while ensuring the Grocery Department is clean, organized, fully stocked, and visually appealing. Grocery Staff work as part of a fast-paced team to maintain product availability, assist customers, support department operations, and help create a welcoming shopping environment throughout the store. Customer service is a key part of this role. Grocery Staff are expected to provide friendly, knowledgeable, and helpful service to every customer while maintaining productivity and attention to detail.

Requirements

Excellent customer service skills are a must for this position.
Friendly, approachable, and genuinely enjoys helping people
Comfortable interacting with customers throughout their shift
Reliable with strong attendance and punctuality
Motivated and able to work independently
Comfortable working in a fast-paced environment
Organized and detail-oriented
Able to prioritize tasks and stay productive
Willing to learn about natural foods and Co-op products
Able to lift up to 50 lbs and stand for extended periods
Commitment to the mission and goals of the Moscow Food Co-op.
High school diploma or equivalent
grocery, retail, stocking, warehouse, or customer service experience is helpful, but we are happy to train the right candidate.
Knowledge of natural, organic, and specialty foods
Experience working in a team-oriented environment
Motivated, energetic, outgoing, self-directed, positive, adaptable team player.
Highly motivated with a sense of urgency and the ability to work in a fast-paced environment at all times with all levels of employees; able to work on a team or independently.
Basic computer and math skills.
Reliable, dependable, organized and able to handle multiple demands.
Regular, predictable attendance; including weekend, evening, and holiday work required.
Willingness and ability to meet the changing requirements of the job.
Remain in a stationary standing or sitting position for long periods of time.
Must be able to move about the store and surrounding co-op properties.
Ascend/Descend ladders and stairs.
Lift and/or move up to 50 pounds; Push/pull hand cart, racks up to 200 pounds.
Frequent kneeling, stooping, squatting, bending, reaching (overhead/front/side/back).
Ability to tolerate varying temperatures.
Ability to stand for long periods and to work in close quarters with other people.

Nice To Haves

Retail, grocery, stocking, warehouse, or customer service experience is helpful, but we are happy to train the right candidate.

Responsibilities

Deliver outstanding customer service by greeting customers, answering questions, and helping shoppers find products
Create a welcoming and positive shopping environment
Stock shelves, coolers, and displays throughout the store
Rotate and face products to keep shelves full, fresh, and organized
Assist with receiving deliveries and organizing backstock
Build and maintain attractive displays and end caps
Keep the sales floor, storage areas, and backroom clean and safe
Monitor product freshness and remove damaged or expired items
Work collaboratively with coworkers across departments
Assist with inventory counts and department projects
Follow food safety and workplace safety procedures
Provide exceptional customer service to all customers and coworkers
Greet customers promptly and offer assistance throughout the store
Help customers locate products and answer questions
Offer product suggestions and share knowledge about Co-op products when appropriate
Address customer concerns professionally and involve supervisors when needed
Support the Co-op’s commitment to hospitality and community engagement
Stock shelves, coolers, displays, and backstock efficiently and accurately
Rotate product to ensure freshness and proper date management
Maintain organized, abundant, and visually appealing shelves and displays
Prioritize out-of-stock items and maintain product availability
Assist with receiving deliveries and organizing storage areas
Communicate product shortages, damages, or delivery issues to supervisors
Maintain clean, organized, and fully faced shelves throughout the department
Build and maintain displays, end caps, and promotional areas
Ensure signage and pricing are accurate and properly placed
Support department presentation standards throughout the day
Maintain cleanliness in retail, storage, and backroom areas
Sweep, mop, dust, and clean as needed throughout shifts
Promptly clean spills and remove trash and recycling
Follow food safety and workplace safety procedures
Maintain a safe environment for customers and coworkers
Work cooperatively with coworkers across all departments
Communicate professionally and respectfully with staff and customers
Attend department meetings, trainings, and store inventories as required
Assist with training new staff when appropriate
Follow direction from department leadership and Managers on Duty