Grocery - Shift Supervisor

Good Food Holdings Companies•Manhattan Beach, CA

4d•$19 - $24•Onsite

About The Position

Bristol Farms is seeking a motivated and customer-focused individual to join their team as a Grocery Shift Supervisor. This role is designed as a management-in-training position, offering an opportunity for growth within the company. The ideal candidate will possess key traits such as patience, even-temperedness, humbleness, good listening skills, perceptiveness, supportiveness, decisiveness, flexibility, and consistency. As a customer-service oriented and coaching position, the Grocery Shift Supervisor must have a smooth temperament and excellent people skills, with an openness to growth and expansion within Bristol Farms' goals and structure.

Requirements

High School diploma or general education degree (GED); or three to six months related experience.
Ability to read and interpret documents such as safety rules, memos, special orders, operating and maintenance instructions, procedure manuals and schedules.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers, or employees of Bristol Farms.
Ability to speak, read, and understand English.
Ability to add, subtract, multiply, and divide using whole numbers & fractions.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to resolve conflicts in such a manner to create a win-win situation.
Ability to analyze a variety of situations, think through to a solution and implement the solution.
Regularly required to stand for long periods of time; walk; frequent use of hands; hands to finger; handle, or feel objects, tools, or controls.
Occasionally required to reach with hands and arms.
Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
Must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required include close and color vision.
Regularly works near moving mechanical parts.
The noise level in the work environment is usually loud.

Nice To Haves

Management-in-training potential
Confidence, commitment, and motivation for success
Patience, even-temperedness, humbleness, humorous, good listening skills, observant, perceptive, supportive, decisive, flexible, & consistent personality and character traits
Smooth tempered and possess excellent people skills
Openness to growth and expansion

Responsibilities

Assists with the management of the Grocery Department.
Stocks shelves, the dairy case, and other areas of the department and store.
Receives merchandise.
Leads by example, modeling correct behavior and adherence to company policies and procedures.
Assists with the coordination of sales promotion activities, including preparing or directing the preparation of merchandise displays and advertising copy.
Maintains shelf stock and orders merchandise to meet customer needs.
Learns to maintain high profit margins within budget, including sales goals, cost of goods, expenses, price changes, and waste management.
Ensures high quality and proper quantity through accurate ordering and receiving.
Ensures all items in the dairy box are within their expiration date.
Rotates stock to ensure high quality, fresh merchandise.
Fills customer orders by obtaining items from shelves, freezers, coolers, bins, tables, or containers.
Operates a cash register following established policies and procedures.
Records customer transactions accurately, including accepting payment.
Balances the cash register accurately.
Packages and handles customers’ groceries according to their preference.
Offers and assists customers with carry-out service.
Collects shopping carts from inside the store, the parking lot, and other areas as needed.
Learns to manage proper displays in the store entrance and end caps according to merchandising standards.
Sets up displays and stocks shelves, coolers, counter bins, tables, freezers, containers, or trays with merchandise.
Maintains and cleans shelves, bins, tables, and coolers.
Accurately prices all merchandise.
Ensures daily price changes are completed accurately before the store opens, maintaining price integrity.
Monitors pull dates on all Grocery merchandise.
Examines products bought for resale or received for storage.
Ensures all staff members practice the same techniques and standards.
Handles all customer complaints to ensure repeat business.
Serves customers with a smile and willing attitude, establishing relationships to ensure repeat business.
Documents all meetings and safety memos and obtains employee signatures.
Ensures all staff members receive monthly Safety News and other required communications.
Follows safety work standards and reports any safety hazards to the Store Director.
Learns to conduct accident investigations and fills out paperwork.
Maintains a clean and safe work area at all times.
Keeps aisles free of cardboard and overstock merchandise.
Assists with arranging all equipment to be fixed and cleaned.
Meets and exceeds Bristol Farms standards in food, service, quality, and cleanliness.
Follows the employee handbook, especially regarding service standards and appearance.
Manages employees in the department, including training, planning, assigning and directing work, appraising performance, rewarding employees, addressing complaints, and resolving problems.